--0000000000001fd100060c04be7f Content-Type: multipart/alternative; boundary="0000000000001fd0ff060c04be7e" --0000000000001fd0ff060c04be7e Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thank you for the information. Are we able to roll any of the contracts into the primary account if we don't disconnect some of the individual lines? On Thu, Nov 30, 2023 at 5:32=E2=80=AFPM Rogers Business Support wrote: > Hi Timothy > > Thank you for reaching out Rogers Enterprise Customer Service. > > For information about cancellation charges, Please see the breakdown; > > The accounts that are under smalL business segment: The account# 87254586= 8 > has 2159.49$ device fiancing balance left. term expires 8/17/2024 while t= he > account#875718157 has 2457.18$ device fiancing balance left. term > expires 6/7/2024. > > Under the entreprise account# 785976853 > 514-591-9387 364.40$ term expires 2/22/2026 > 514-594-3642 196.25$ term expires 4/4/2025 > 514-726-7647 already transferred out of the account > 514-664-6459 changed to 5146910771 $399.31 term expires 11/24/2026. > > For monthly charges and usage Breadown, The report is only available on > the entreprise accounts : account# 785976853 and # 934376013. > When you sign in to Bss.rogers.com then Report as shown in the following > screen shot > [image: Image_2023-11-30_17-24-52.png] > While for The small Business account #872545868 and #875718157, The > information can only be retrieved through the billing deatils when you si= gn > in www.rogers.com/bss > > Your business is important to us and we sincerely thank you for your > patience and understanding.Timothy. > > > > > *Said Elksis* > > *Conseiller d'affaires, Services Affaires Sans-fil Business Consultant, > Business Service Wireless * > > 4000-800, de la Gaucheti=C3=A8re Ouest > Montr=C3=A9al, QC H5A 1K3 > *TEL:* 1-877-274-3375 > *Rogers.Businesssupport@rci.rogers.com > * > > You may receive a Customer Survey requesting feedback on your experience > with us. We appreciate your feedback and pride ourselves on your > willingness to recommend Rogers. Thank you in advance!YOUR ROGERS BUSINES= S > BILL IS GOING DIGITAL > * If you respond to the case within 7 days of the case being closed, the > case will return to the owner as =E2=80=9Cin progress=E2=80=9D status. If= you respond to > the case after 7 days, because this message is being sent from an email b= ox > that is not monitored, we ask that you please submit a new request from > your Business Hub or send us a new email request. We apologize for any > inconvenience. * > > > --------------- Original Message --------------- > *From:* Timothy Thomas [tt@thekey.com] > *Sent:* 30/11/2023 1:25 PM > *To:* jhawkins@thekey.com > *Cc:* it@thekey.com; rogers.businesssupport@rci.rogers.com > *Subject:* Re: Rogers Cell Account Consolidation (Case #233817985) > > Can we get a proper breakdown of monthly costs on the accounts that are n= o > longer in use vs the cancellation fees so