Fwd: Document shared with you: "MavenCare Assessment"

From
Ken Citron <kcitron@thekey.com>
To
Timothy Thomas <tt@thekey.com>
Date
Fri, 26 Aug 2022 11:55:09 -0400
Folder
INBOX
--Apple-Mail-218A6E7F-CEF6-4356-BCBA-1AEA5B490C05 Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: quoted-printable Let me know if you have any input. =20 Begin forwarded message: > From: Audra Williams > Date: August 26, 2022 at 11:38:44 AM EDT > To: Angie Markwell > Cc: Kimberly Guerci , Ken Citron ,= Matthew Neal > Subject: Re: Document shared with you: "MavenCare Assessment" >=20 > =EF=BB=BF > Thank you, Ken! >=20 > This seems to cover it all. I do not have anything additional to add. >=20 > Best, >=20 >> On Thu, Aug 25, 2022 at 10:07 PM Angie Markwell wrote: >> I have no additional comments - I think you captured it and would suggest= Tim in canada take a quick pass as well in case he had additional issues. >>=20 >>> On Thu, Aug 25, 2022 at 6:19 PM Kimberly Guerci wro= te: >>> Some other issues: >>> unable to search for available CGs without having a job or client create= d >>> unable to run simple revenue reports on demand >>> cannot cross check revenue information in the Mavencare portal to the re= porting in tableau >>> no historical reporting on individual clients for billing or revenue >>> tableau reporting is extremely limited and often reports have errors >>> training for new users is 4 weeks per the MC staff >>> I will update if I think of anything else. Thank you Ken! >>>=20 >>>> On Thu, Aug 25, 2022 at 5:29 PM Ken Citron (via Google Docs) wrote: >>>>=20 >>>> Ken Citron shared a document >>>>=20 >>>> Ken Citron (kcitron@thekey.com) has invited you to edit the following d= ocument: >>>> Angie / Kim / Audra - >>>>=20 >>>> This is a summary of the teams findings since using the Mavencare softw= are. Matt and I are talking to David tomorrow. Ultimately I am going to clea= n this up and share with Nukul and Adam. Let me know if you have any thought= s to add. >>>>=20 >>>> Ken >>>> MavenCare Assessment >>>> Open >>>> Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA >>>> You have received this email because kcitron@thekey.com shared a docume= nt with you from Google Docs.=09 >>>> =20 >=20 >=20 > --=20 > Audra Williams > Director of Business Support > Please note my email has changed: > audraw@TheKey.com > (425) 757-7027 > TheKey.com --Apple-Mail-218A6E7F-CEF6-4356-BCBA-1AEA5B490C05 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable Let me know if you have any input. &nbsp; Begin forwarded message: From: Audra Williams &lt;audraw@thekey.co= m&gt; Date: August 26, 2022 at 11:38:44 AM EDT To: Angie= Markwell &lt;angie.markwell@thekey.com&gt; Cc: Kimberly Guerci &l= t;kguerci@thekey.com&gt;, Ken Citron &lt;kcitron@thekey.com&gt;, Matthew Nea= l &lt;mneal@thekey.com&gt; Subject: Re: Document shared with yo= u: "MavenCare Assessment" =EF=BB=BF Thank you, Ken! This seems to cov= er it all.&nbsp; I do not have anything additional to add. Best, = On Thu,= Aug 25, 2022 at 10:07 PM Angie Markwell &lt; angie.markwell@thekey.com &gt; wrote: I have no additional co= mments - I think yo

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