--000000000000c2b5580624c26f86 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good morning, It is very strange because I did enter another lead last night and it worked out just fine. But for some reason, this specific one will not let me enter it. I am filling out all the required fields. I have filled out salutation, clients, first name, last name, callers, first name, caller email, caller phone number, caller location, referral account, postal code. All the required fields. It=E2=80=99s letting me do other leads just not this one, I=E2=80=99m baffl= ed. Best Regards, Shawntel Sousa, LPN Client Success Manager TheKey Calgary Office number: (403) 301-3777 Winnipeg Office Number: (204) 489-6000 Mobile number: (403) 305-6588 On Fri, Oct 18, 2024 at 9:57=E2=80=AFAM Amanda Maldonado wrote: > Hi Shawntel, > > Can you please provide me with the fields and values you are using to > create the lead so that I can troubleshoot? > (fields such as Client Name, Caller Name, phone number, zip code, referra= l > account, and any other fields you are completing to create the lead). > > Thanks, > Amanda Maldonado > > > > On Thu, 17 Oct at 3:37 PM , Shawntel Sousa > wrote: > >> Hi team, >> >> I continue to get this error when trying to enter a new lead into sale >> force. Can I please have this corrected for me. >> >> Thank you kindly. >> >> >> Best Regards, >> Shawntel Sousa, LPN >> Client Success Manager >> TheKey >> >> Calgary Office number: (403) 301-3777 >> Winnipeg Office Number: (204) 489-6000 >> Mobile number: (403) 305-6588 >> > 981974:611100 > --000000000000c2b5580624c26f86 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good morning, It is very strange because I did enter another lead last night an= d it worked out just fine. But for some reason, this specific one will not = let me enter it. I am filling out all the required fields. I have filled out salutation, clients, f= irst name, last name, callers, first name, caller email, caller phone numbe= r, caller location, referral account, postal code. All the required fields.= =C2=A0 It=E2=80=99s lett= ing me do other leads just not this one, I=E2=80=99m baffled.=C2=A0 Best Regards, Shawntel = Sousa, LPN Client Success Manager TheKey Calgary Office numbe= r: (403) 301-3777 Winnipeg Office Number: (204) 489-6000 Mobile numbe= r: (403) 305-6588 On Fri, Oct 18, 2024= at 9:57=E2=80=AFAM Amanda Maldonado < salesforcesupport@homecareassistance.com > = wrote: Hi=C2=A0Shawntel,=C2=A0 Can you please provide me with the fields and values you = are using to create the lead so that I can troubleshoot? (fields such as= Client Name, Caller Name, phone number, zip code, referral account, and an= y other fields you are completing to create the lead). Thanks,=C2=A0 Amanda Maldonado