--000000000000489c4405e9ea9c02 Content-Type: text/plain; charset="UTF-8" I'm creating a roadmap for Q4 and proiritizing. We're sharing with Ken next week. I'll get back to you then. I know you embraced the tool and would like to get Montreal set up again. We're just balancing a lot of requests and priorities. On Mon, Sep 26, 2022 at 11:33 AM Timothy Thomas wrote: > Well they're not technically new clients but Medallia is treating them > that way...It's ok they've all got it by now as we're in our second week. > Just leave them as is. > > Any news on Montreal? > > Thanks > > On Mon, Sep 26, 2022 at 12:25 PM Alex Hodges wrote: > >> We don't really have a way to turn certain clients off for surveys. Is >> there a reason we don't want them to get the survey? >> >> On Thu, Sep 22, 2022 at 11:58 AM Timothy Thomas wrote: >> >>> No unfortunately. >>> >>> On Thu, Sep 22, 2022 at 2:56 PM Alex Hodges wrote: >>> >>>> Do they have their own location ID? >>>> >>>> On Thu, Sep 22, 2022 at 11:19 AM Timothy Thomas wrote: >>>> >>>>> Hi Alex, >>>>> >>>>> We've imported roughly 30 mavencare clients into our Toronto clearcare >>>>> system this week and I would like to avoid them getting the new client >>>>> survey. How can we accomplish this? >>>>> >>>>> Thanks >>>>> >>>>> -- >>>>> Tim Thomas >>>>> Head of Canada Division >>>>> *Please note my email has changed:* >>>>> tt@TheKey.com >>>>> (514) 591-9387 >>>>> TheKey.com >>>>> [image: TheKey] >>>>> >>>> >>>> >>>> -- >>>> Alex Hodges >>>> Manager Customer Experience >>>> * Please note my email has changed: * >>>> ahodges@thekey.com >>>> TheKey.com >>>> [image: TheKey] >>>> >>> -- >>> Tim Thomas >>> Head of Canada Division >>> *Please note my email has changed:* >>> tt@TheKey.com >>> (514) 591-9387 >>> TheKey.com >>> [image: TheKey] >>> >> >> >> -- >> Alex Hodges >> Manager Customer Experience >> * Please note my email has changed: * >> ahodges@thekey.com >> TheKey.com >> [image: TheKey] >> > > > -- > Tim Thomas > Head of Canada Division > *Please note my email has changed:* > tt@TheKey.com > (514) 591-9387 > TheKey.com > [image: TheKey] > -- Alex Hodges Manager Customer Experience * Please note my email has changed: * ahodges@thekey.com TheKey.com [image: TheKey] --000000000000489c4405e9ea9c02 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable I'm creating a roadmap for Q4 and proiritizing. We'= ;re sharing with Ken next week. I'll get back to you then. I know you e= mbraced the tool and would like to get Montreal set up again. We're jus= t balancing a lot=C2=A0of requests and priorities. On Mon, Sep 26, 2022 at 1= 1:33 AM Timothy Thomas < tt@thekey.com > wrote: Well they're not technically new clients but Medallia is= treating them that way...It's ok they've all got it by now as we&#= 39;re in our second week. Just leave them as is. Any new= s on Montreal? Thanks On Mon, Sep 26, 2022 at= 12:25 PM Alex Hodges < ahodges@thekey.com > wrote: We don&#