--0000000000009d9cbf062903f76f Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable I have resent it through PandaDoc but I do think we have to see why this is happening even when the signer's contact name is entered. On Wed, Dec 11, 2024 at 3:49=E2=80=AFPM Cheryl Cartwright wrote: > Hi Ariyan, > > I don't know how to fix this. Every step we have been instructed to take > to mitigate this is being followed. I can keep resending them but it is n= ot > fixing the issue. The signer's first and last name is entered in PandaDoc > correctly. Do you want me to send as a PDF? > > Cheryl > > On Tue, Dec 10, 2024 at 5:49=E2=80=AFPM Ariyan Green wr= ote: > >> Good afternoon Cheryl, >> >> I am following up per my previous email for an updated PAD Agreement and >> Client Consent Agreement for our client Vencent Cheng. I would appreciat= e >> any updates you can provide at this time. Thank you. >> >> CCA and Kind Regards, >> Ariyan Green >> Finance Onboarding Analyst >> Email: ltci@thekey.com >> Ph: 855-205-8007 >> Fax: 813-693-5625 >> >> >> >> On Fri, 6 Dec at 5:16 PM , Ariyan Green wrote: >> Hi Cheryl, >> >> I am reviewing the onboarding documents for our client Vincent Cheng an= d >> noticed the PAD Agreement and Client Consent Agreement were both signed >> using an email address instead of the signee's first and last name. Coul= d >> you please work with the point of contact to obtain signatures for these >> documents? Do not hesitate to reach out if you have any questions. >> >> Kind Regards, >> Ariyan Green >> Finance Onboarding Analyst >> Email: ltci@thekey.com >> Ph: 855-205-8007 >> Fax: 813-693-5625 >> >> >> 1010371:611100 >> > --0000000000009d9cbf062903f76f Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable I have resent it through PandaDoc but I do think we have t= o see why this is happening even when the signer's contact name is ente= red.=C2=A0 On Wed, Dec 11, 2024 at 3:49=E2=80=AFPM Che= ryl Cartwright < ccartwright@th= ekey.com > wrote: Hi Ariyan, I don't know how= to fix this. Every step we have been instructed to take to mitigate this i= s being followed. I can keep resending them but it is not fixing the issue.= The signer's first and last name is entered in PandaDoc correctly. Do = you want me to send as a PDF? Cheryl=C2=A0 On= Tue, Dec 10, 2024 at 5:49=E2=80=AFPM Ariyan Green < ltci@thekey.com > wrote: Good afternoon Cheryl, I am following up per my = previous email for an updated PAD Agreement and Client Consent Agreement fo= r our client Vencent Cheng. I would appreciate any updates you can provide = at this time. Thank you.=C2=A0 =C2=A0CCA and Kind Regard= s,=C2=A0 Ariyan Green=C2=A0 Finance Onboarding Analyst=C2=A0 Email: ltci@thekey.com =C2=A0 Ph: 855-205-8007=C2=A0 Fax: 813-693-5625 =C2=A0 On Fri, 6 Dec at 5:16 PM , Ariyan Green < ltci@thekey.com > wrote: <div dir=3D"ltr" style=3D"box-sizing:border-box;word-break:break-word;color= :rgb(24