--Apple-Mail-9181F718-F470-45FB-A307-BEC123D1E68C Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable So strange that it worked fine in= Payworks though. I wonder if it=E2=80=99s the zeroes in the account number t= hat are causing issues. In any case, good luck! Sorry you guys are having to= deal with this. Sent from my iPhone On Jul 17, 2023, at 11:44 PM, Carolina Orosa < = corosa@thekey.com > wrote: Sent from my iPhone O= n Jul 17, 2023, at 11:41 PM, Irin Eva <irin.eva@thekey.com> wrote: = =EF=BB=BF Hi Carolina, Those are the banki= ng issues, not Ceridian. The rejection said an invalid account number. = I will double-check their banking(with a void chec= k) and will update Ceridian. There may be a problem with the first 3 di= gits. Thanks, Irin On Mon, Jul 17, 2023 at 4:29=E2=80=AFPM Caro= lina Orosa < corosa@thekey.com >= ; wrote: Hi guys, I reviewed the excel file I sent you you a= gainst the banking info in Payworks for these employees and they match exact= ly so not sure why they are being rejected now when they went through fine i= n Payworks? Could this be a Ceridian issue? Se= nt from my iPhone On Jul= 17, 2023, at 11:17 PM, Germaine Daniels < germaine.daniels@thekey.com > wrote:= =EF=BB= =BF Sounds good, thanks! = Germaine Daniels Payroll Director germaine.daniels@thekey.com = Phone: 562-784-180= 0 TheKey.com On Mon, Ju= l 17, 2023 at 1:04=E2=80=AFPM Timothy Thomas < tt@thekey.com > wrote: It will be done in the ne= xt half hour <div