--000000000000bf7cc10631a4011b Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thanks Tim *Will Reid* Partner | TheKey Mobile: 513.707.2304 On Mon, Mar 31, 2025 at 10:02=E2=80=AFAM Timothy Thomas wro= te: > Hi Will, > > 1. The Tier 4 is classified as under 30 hours a week and under 30 days of > utilization. In your example, the deupree client would be a tier 2 becaus= e > its under 30 hours a week, but over 30 days of utilization. > 2. That's a good question. I'll ask Melissa. > 3. Review the document for more details. I'm not aware of the tracking > process just yet.' > > > https://docs.google.com/document/d/1Q4U5Mng27-vwwMr5XaCHcvD_BPEQtKSpIJqbF= IHjglM/edit?tab=3Dt.0 > > Thanks > Tim > > On Mon, Mar 31, 2025 at 9:05=E2=80=AFAM Will Reid wrot= e: > >> Hey Tim, >> Welcome back! >> >> Can you answer these questions Laura sent me? >> >> 1. What is the definition of a tier 4 prospect (is it just duration of >> services or also hours?) >> Example: if I have a Deupree 4-8 hour per week client who lasts longer >> than 30 days, will they count toward the retention goal >> >> 2. What if we have no start of cares for the month? >> >> 3. How will this be tracked and when will the final results be available= ? >> >> Thanks >> >> >> *Will Reid* >> >> Partner | TheKey >> >> Mobile: 513.707.2304 >> >> >> >> --000000000000bf7cc10631a4011b Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thanks Tim Will Reid = Partner | TheKey Mobile: 513.707.2304 On Mon, Mar 31,= 2025 at 10:02=E2=80=AFAM Timothy Thomas < tt@thekey.com > wrote: Hi Will, 1. The Tier 4 is= classified as under 30 hours a week and under 30 days of utilization. In y= our example, the deupree client would be a tier 2 because its under 30 hour= s a week, but over 30 days of utilization. 2. That's a good q= uestion. I'll ask Melissa. 3. Review the document for more de= tails. I'm not aware of the tracking process just yet.' https://doc= s.google.com/document/d/1Q4U5Mng27-vwwMr5XaCHcvD_BPEQtKSpIJqbFIHjglM/edit?t= ab=3Dt.0 Thanks Tim On Mon, Mar= 31, 2025 at 9:05=E2=80=AFAM Will Reid < wreid@thekey.com > wrote: <blockquote = cla