Re: Billing

From
Brian Boxall <bboxall@thekey.com>
To
Timothy Thomas <tt@thekey.com>
CC
Cheryl Cartwright <ccartwright@thekey.com>
Date
2023-08-15 09:05:30
Folder
INBOX
--000000000000a854b30602f6ac21 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Speak of the devil, got this a few min ago Crystal Hotomani Mon, Aug 14, 2:32=E2=80=AFPM (18 hours ago) to me Hi sorry was busy as I was out of Province on emergency=E2=80=A6I=E2=80=99m= back now as of yesterday=E2=80=A6I can call you tomorrow morning/aftn Sorry it took me long to get back to you. *Will state we need PAD info by Friday or will suspend services* On Tue, Aug 15, 2023 at 8:17=E2=80=AFAM Timothy Thomas wrot= e: > Any response Brian? > > If nothing is received by EOD today I think we need to threaten to pull > service. > > On Mon, Aug 14, 2023 at 1:57=E2=80=AFPM Brian Boxall = wrote: > >> Hi Crystal, >> >> Just reaching out again regarding the Payment method for the extra hours >> outside of the MPI budget for Mary. >> >> I received a totally blank email on the 9th. I have reached out weekly >> for the last month but we havent been able to connect. >> >> Please call me on cell or office number anytime to discuss the way >> forward. >> >> >> >> >> >> On Wed, Aug 9, 2023 at 12:12=E2=80=AFPM Crystal Hotomani >> wrote: >> >>> >>> >>> On Wed, Jul 5, 2023 at 2:27 PM Brian Boxall wrote: >>> >>>> Hi Crystal, >>>> >>>> In our planning to re-establish care for Mary , you requested hours >>>> in excess of your mPI Budget. MPIs budget does not cover daily AM and= PM >>>> care with our rates and minimum visit times. >>>> >>>> I planned this out for you , and provided the breakdown. You agreed to >>>> top off the excess privately, hence a PAD being sent on June 12th. >>>> >>>> I am surprised there is any confusion here. Please review our >>>> previous emails around June 7th where this is clearly discussed.. >>>> >>>> I am free for a call anytime before 5 to discuss this further. >>>> >>>> Thanks, >>>> >>>> >>>> >>>> On Wed, Jul 5, 2023 at 2:03=E2=80=AFPM Crystal Hotomani >>> crystalh.ioaa@gmail.com> wrote: >>>> >>>>> I don=E2=80=99t get it. How is it over $2205 and over MPIs budget??? >>>>> >>>>> On Wed, Jul 5, 2023 at 11:18 AM Brian Boxall >>>>> wrote: >>>>> >>>>>> Hi Crystal, >>>>>> >>>>>> The PAD will consent us to take the funds outside of what MPI will >>>>>> not cover, and show us where the account for said funds is located. = As you >>>>>> know, we scheduled appox $2205 a month over MPI Budget >>>>>> >>>>>> Dennis will resend the PAD shortly. >>>>>> >>>>>> Regarding the MPI payments, the best I can say is that they pay us >>>>>> when we send them the invoices. >>>>>> >>>>>> Our Billing department will be made aware of what the max from MPI >>>>>> is, and we will draw the balance from the account you provided in th= e PAD. >>>>>> You can view our TheKey invoices through the family portal at any t= ime. >>>>>> >>>>>> I can work with my billing department if we need >>>>>> additional information. >>>>>> >>>>>> Regards, >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> On Wed, Jul 5, 2023 at 10:55=E2=80=AFAM Crystal Hotomani >>>>>