--00000000000086cf5d0626fc615c Content-Type: multipart/alternative; boundary="00000000000086cf5d0626fc615b" --00000000000086cf5d0626fc615b Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable It is now working! All my best, Sericca Latimer General Manager 509-666-5252 slatimer@thekey.com On Fri, Nov 15, 2024 at 3:49=E2=80=AFPM Elizabeth Kachur wrote: > Try again. > > Best regards, > Elizabeth Kachur > Manager, Learning & Development > elizabeth.kachur@TheKey.com > > *This email is being sent during my work schedule; please do not feel > obliged to reply outside of your working hours.* > > > > On Fri, Nov 15, 2024 at 3:39=E2=80=AFPM Sericca Latimer > wrote: > >> This video is showing up as private and we are not able to access it. Ar= e >> we able to get this corrected? >> >> >> All my Best, >> >> *Sericca Latimer* >> General Manager >> 509-666-5252 >> slatimer@thekey.com >> TheKey.com >> [image: TheKey] >> >> >> >> On Thu, Nov 14, 2024 at 12:44=E2=80=AFPM Duke Jarboe >> wrote: >> >>> [image: image] >>> >>> Setting Relevant Care Goals =E2=80=93 TheKey Home Care Essentials Serie= s Episode >>> 1 >>> >>> Hello Team, >>> >>> Welcome to Week 1 of TheKey Home Care Essentials! We=E2=80=99re thrille= d to >>> launch this series with a powerful topic central to our client care: Se= tting >>> Relevant Care Goals. This first session focuses on engaging clients and >>> families in meaningful goal-setting at the assessment stage to drive be= tter >>> care outcomes, differentiate our approach, and align expectations. >>> >>> This Week's Content: >>> >>> This week=E2=80=99s material is a 15-minute audio recording on Goal Set= ting at >>> the Time of Assessment. It=E2=80=99s designed to be concise and >>> impactful=E2=80=94perfect for listening on the go or during a break. >>> >>> Access the Content Here >>> >>> Discussion Questions for Your Pipeline Meeting: >>> >>> As you listen, consider these questions to discuss in your pipeline >>> meeting: >>> >>> - >>> >>> How do you ensure family members are aligned with care goals, >>> especially when their priorities differ from the client=E2=80=99s? >>> - >>> >>> How can setting short-term goals help build momentum toward >>> long-term success for the client? >>> >>> Your insights will help make these sessions meaningful and actionable. >>> >>> Weekly Google Form for Team Engagement: >>> >>> After your discussion, please take a moment to complete the engagement >>> form. Each week, the GM is responsible for ensuring completion, though = they >>> may designate a team member to fill it out. This week there are 2 brief >>> engagement questions: >>> >>> 1. >>> >>> For new /upcoming assessments: Identify opportunities to focus on >>> goal setting as a way to demonstrate value and differentiate TheKey. >>> 2. >>> >>> For Existing Clients: Go back to any Tier 1 or Tier 2 clients who >>> you think may benefit from updated goals for a QA visit or reassessm= ent to >>> set new goals. Please use