This is a multipart message in MIME format. ------=_NextPart_000_007C_01DAF482.7AF42F40 Content-Type: multipart/related; boundary="----=_NextPart_001_007D_01DAF482.7AF42F40" ------=_NextPart_001_007D_01DAF482.7AF42F40 Content-Type: multipart/alternative; boundary="----=_NextPart_002_007E_01DAF482.7AF42F40" ------=_NextPart_002_007E_01DAF482.7AF42F40 Content-Type: text/plain; charset="us-ascii" Content-Transfer-Encoding: 7bit Good morning Nasrin and VCH Team, I hope this email finds you well. We recently identified a system error that caused invoices generated from 7/17/24 to 8/14/24 to be issued without GST tax. Of the $691,914.86 invoiced to VCH over this period, $34,938.14 in tax was omitted. This issue has been corrected going forward, and we sincerely apologize for the error and any inconvenience this may cause. Regarding the invoices issued between 7/17 through 8/14 without the GST tax, how would you like to handle these? Would it be easier for you all for us to reissue the invoices with corrected tax included, or for us to bill you separately for the variance? Thank you for your patient and understanding on this matter. Please let me know if you have any questions. I have also attached invoices for the period ending 8/18/24, which includes the GST tax. Best Wishes, Kristy Poyner Billing Manager Kristy.Poyner@thekey.com ------=_NextPart_002_007E_01DAF482.7AF42F40 Content-Type: text/html; charset="us-ascii" Content-Transfer-Encoding: quoted-printable v\:* = {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Good morning Nasrin and VCH = Team, I hope this email finds you well. We recently = identified a system error that caused invoices generated from 7/17/24 to = 8/14/24 to be issued without GST tax. Of the $691,914.86 invoiced to VCH = over this period, $34,938.14 in tax was omitted. This issue has been = corrected going forward, and we sincerely apologize for the error and = any inconvenience this may cause. Regarding = the invoices issued between 7/17 through 8/14 without the GST tax, how = would you like to handle these? Would it be easier for you all for us to = reissue the invoices with corrected tax included, or for us to bill you = separately for the variance? Thank you = for your patient and understanding on this matter. Please let me know if = you have any questions. I have also = attached invoices for the period ending 8/18/24, which includes the GST = tax. Best Wishes, Kristy = Poyner <p class=3DMso