----==_mimepart_664370ccf2af7_1fa3f95e3704c6c624267d Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Everyone,=C2=A0 I've been working on this modification to FreshDes= k, and I'm running into some trouble with keeping the etransfer Google Gr= oup while also delivering those messages to the Payment Application Suppo= rt Group in Freshdesk. If the e-mails received are spawning tickets in Fr= eshDesk, is the e-mail group still necessary? Thank you, Aaron Wo= rob Network/Systems Administrator aaron.worob@thekey.com = = On Fri, 10 May at 5:46 AM , Subham Banerjee wr= ote: = = Hi All, = = Good Morning! = = I created this ticket and sending this ticket to our next level team to = fulfill the fresh desk queue modification. = = = = = Warm Regards, = = Subham Banerjee = Service Desk Engineer = = Contact IT Support 8am-9pm est @ (888)838-1955=C2=A0|=C2=A0hca.freshdesk.= com = = TheKey.com = = = =C2=A0 = = = = = = On Fri, 10 May at 8:42 AM , Timothy Thomas wrote: = Good afternoon, = Could you please create a new email address or possibly distribution=C2=A0= group for our e-transfer payments in Canada? We would like the account=C2= =A0to be etransfer@thekey.com = = Let me know if you have any questions = Thanks = -- = Tim Thomas = Head of Canada Division = Please note my email has changed: = tt@TheKey.com = (514) 591-9387 = = TheKey.ca ----==_mimepart_664370ccf2af7_1fa3f95e3704c6c624267d Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Everyone,=C2=A0 I've been working on this modification to FreshDesk, and= I'm running into some trouble with keeping the etransfer Google Group wh= ile also delivering those messages to the Payment Application Support Gro= up in Freshdesk. If the e-mails received are spawning tickets in FreshDes= k, is the e-mail group still necessary? Thank you, Aaron Worob Network/Systems Administrator aaron.worob@thekey.com On Fri, 10 May at 5:46 AM , Subham Banerjee = <itsupport@thekey.com> wrote: Hi All, Good Morning! I created this ticket and sending this ticket to our nex= t level team to fulfill the fresh desk queue modification. Warm Regards, Subham Banerjee Service Desk Engineer Contact IT Support 8am-9pm est @ (888)838-1955 =C2=A0| =C2=A0 hca.freshdesk.com <a href=3D"https://www.thekey.com/" rel=3D"noreferrer" style=3D"back