--000000000000c273e8062b342f72 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Tim, That's fantastic - couple questions: 1) What's the interface for us to access the below information from Lifeguard? 2) What processes are we piloting to work this data into CSM & CGM workflows? 3) Can we get some demo units to under the ins & outs of it? I'd like to set it up and see what we are getting, as I'm sure Melissa, Emma, Shadi, and Ashley would as well *Derek Gordon* COO | *TheKey* 310-402-9968 [image: TheKey] On Wed, Jan 8, 2025 at 10:00=E2=80=AFAM Timothy Thomas wrot= e: > Good morning! > > I=E2=80=99m pleased to share more great feedback from one of our Lifeguar= d clients > (see below). > > I expect to have the pricing model completed by the end of the week, > pending final details from the Lifeguard team. > > Best, > Tim > > > ---------- Forwarded message --------- > From: Amanda Mansfield > Date: Wed, Jan 8, 2025 at 10:48=E2=80=AFAM > Subject: Success Story > To: Nathanial Findlay , Steven Ferguson sferguson@joinlifeguard.com>, Kara Sehl , Karen > Largent , Alan Wood = , > Nicolas Grenier Myca , Benoit Lajeunesse Myca blajeunesse@myca.com>, Meighen Fitzpatrick > > Cc: Joey Taylor , Timothy Thomas > > > Hello to all, > > After speaking with Maria, one of the Care Managers at TheKey Montreal, I > can confidently confirm we have another Success Story! > > *Nora, 91 years old, lives alone, with her closest family being two niece= s > in London. The care she receives from TheKey is critical to her well-bein= g, > as she is alone when the caregiver is not present. The family values the > weekly reports and virtual meetings with Maria, which reassure them that > Nora is doing well and provide peace of mind despite the distance. They > also appreciate Kara from the Lifeguard Team, who promptly answers > questions about the technology and reports, offering an added layer of > support and security.* > *Lifeguard data revealed that Nora spends long periods sitting and has > fewer toilet visits. Maria updated her Care Plan, instructing the caregiv= er > to encourage walking, regular toilet visits, and better hydration. The da= ta > has also helped monitor caregiver performance, exposing issues like > inaccurate time reporting, which led to corrective action. Additionally, = it > tracks apartment entries and exits, identifying patterns such as a > neighbor=E2=80=99s frequent visits, which used to be a problem but can no= w be > managed accordingly.* > > Great job Team! So proud to be able to help in this way! > > > Amanda Mansfield > *Account Manager / Lifeguard at TheKey* > 514-907-5065 > TheKey.ca > [image: TheKey] > > --000000000000c273e8062b342f72 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Tim, That's fantastic - = couple questions: 1) What's the interface for = us to access the below information=C2=A0from Lifeguard?=C2=A0=C2=A0 2) What processes are we piloting to work