This is a multipart message in MIME format. ------=_NextPart_000_022E_01DA2136.0E648430 Content-Type: multipart/alternative; boundary="----=_NextPart_001_022F_01DA2136.0E648430" ------=_NextPart_001_022F_01DA2136.0E648430 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Tim, Is it the account #? Thanks, An From: Timothy Thomas Sent: Monday, November 27, 2023 1:29 PM To: An Ly Subject: Fwd: FW: Billing (Case #233805503) FYI ---------- Forwarded message --------- From: Rogers Soutien Affaires > Date: Fri, Nov 24, 2023 at 12:14â¯PM Subject: FW: Billing (Case #233805503) To: tt@thekey.com > Cc: charifmoustapha.mohamed@rci.rogers.com = = > Good afternoon Timothy, As to your request, I have created the online profile in the Business = Self-Service Portal for: Name: Account Payable Email Address: ap-invoices@thekey.com . He will receive a confirmation email in order to activate his profile. = We have granted access for billing only.If they can't find the email in = their inbox, they'll need to check their junk mailbox. In order to set up an Electronic fund transfer, please contact our = enterprise credit operation at 1-800-757-2773 from Monday to Friday = between 8am and 5pm. Your business is important to us; please do not hesitate to contact us = should you have any additional inquiries. Thank you for choosing Rogers as your service provider. Stéphanie Prévost Conseillère d'affaires, Services Affaires Sans-fil Business Consultant, Business Service Wireless 4000-800, de la Gauchetière Ouest Montréal, QC H5A 1K3 TEL: 1-877-274-3375 Rogers.SoutienAffaires@rci.rogers.com = Une expérience améliorée vous attend sur le Libre-service = Affaires! Visualiser votre utilisation de données en temp réel et = gérer l'accès, consulter et payer vos factures, gérer vos = services sans-fil et plus! Accéder le Libre-service Affaires à partir de Mon carrefour = d'affaires 24 = heures sur 24, sept jours sur sept, 365 jours par année. Business Self-Serve is now even better! View your real-time data usage & manage access, review & pay your = invoices, manage your wireless lines and more! Access Business Self-Serve via MyBusiness Hub = 24/7/365. --------------- Original Message --------------- From: Timothy Thomas [tt@thekey.com ] Sent: 23/11/2023 2:58 PM To: rogers.soutienaffaires@rci.rogers.com = Subject: Re: FW: Billing (Case #233805503) I've attached our bill for reference. On Thu, Nov 23, 2023 at 2:39?PM Rogers Soutien Affaires = > wrote: Good afternoon Charif and Timothy, Thank you for contacting Rogers Enterprise Customer Service. My name is = Stephanie and I can definitely assist you with your inquiry today. We were unable to find your account with the information in this email. = In order to assist you, can you please provide us with the Account = number and Company name. I am