Re: Referral Bonus

Hi all,

Hoping we can get this looked into ASAP. She is quite an exceptional
caregiver and is threatening to quit. Although she does have a flair for
the dramatic, I do not want to call her bluff and have it backfire.

@Irin Eva <irin.eva@thekey.com> I am not sure if you were cc'd on this
previously but we are requiring your assistance.

Thank you!

Dennis Fancy, BSP
General Manager
(204) 489-6000

TheKey.ca <https://thekey.ca/>

[image: TheKey]


On Wed, May 28, 2025 at 7:58 AM Timothy Thomas <tt@thekey.com> wrote:

> Irin can you please validate any bonus payments made to this caregiver?
>
> On Wed, May 28, 2025 at 8:44 AM Robert Valliant <bob.valliant@thekey.com>
> wrote:
>
>>
>>> Hi All:  Please see attached Client Referral SPIF Policy.  For
>>> Caregivers, the local management is responsible for processing payments.
>>>
>>
>> We don't have visibility to any bonus payments for Canada employees in
>> Workday.  Please check with Irin for past payments.  However, please see
>> screenshot below of Jeanine's client referral data we have.
>>
>> Thanks,
>>
>> [image: image.png]
>>
>>
>> ---------- Forwarded message ---------
>>> From: Timothy Thomas <tt@thekey.com>
>>> Date: Tue, May 27, 2025 at 11:13 AM
>>> Subject: Fwd: Referral Bonus
>>> To: Christopher Rafferty <christopher.rafferty@thekey.com>, Audra
>>> Williams <audraw@thekey.com>, Dennis Fancy <dfancy@thekey.com>
>>>
>>>
>>> Hi Chris,
>>>
>>> Could you please look into a Caregiver Referral bonus for CG: Jeanine
>>> Pokrant. This should be her second such referral for the client Danny
>>> Panisko in Winnipeg.
>>>
>>> Thanks!
>>> Tim
>>>
>>> ---------- Forwarded message ---------
>>> From: Dennis Fancy <dfancy@thekey.com>
>>> Date: Tue, May 27, 2025 at 10:34 AM
>>> Subject: Referral Bonus
>>> To: Timothy Thomas <tt@thekey.com>
>>>
>>>
>>> Hi Tim,
>>>
>>> We had a caregiver refer a client last year. This has resulted in close
>>> to $40k in revenue. She works in a facility where other families are
>>> potentially seeking care and this is not the first client she has referred.
>>> We did previously compensate her for another Tier 1 client and hoping we
>>> can do the same for this Tier 2 client.
>>>
>>> Please let me know how we can facilitate this.
>>>
>>> Thank you,
>>>
>>> Dennis Fancy, BSP
>>> General Manager
>>> (204) 489-6000
>>>
>>> TheKey.ca <https://thekey.ca/>
>>>
>>> [image: TheKey]
>>>
>>