This is a multipart message in MIME format. ------=_NextPart_000_098D_01DB1FE0.FCFC4C50 Content-Type: multipart/alternative; boundary="----=_NextPart_001_098E_01DB1FE0.FCFC4C50" ------=_NextPart_001_098E_01DB1FE0.FCFC4C50 Content-Type: text/plain; charset="utf-8" Content-Transfer-Encoding: quoted-printable When was the credit card sent? If Alejandro and the team arent updating = the file I need to know but if the CC form he sent isn=E2=80=99t = working, that=E2=80=99s different. The below appears they = haven=E2=80=99t received the updated form. Did the team load it to = ClearCare? =20 From: Timothy Thomas =20 Sent: Wednesday, October 16, 2024 3:33 PM To: Elizabeth Clark Subject: Fwd: FW: 10/14/24 - Action Required - $2.8k Open Balance - New = Client Audit Results =20 FYI =20 ---------- Forwarded message --------- From: Sharon Speirs > Date: Wed, Oct 16, 2024 at 5:38=E2=80=AFPM Subject: Re: FW: 10/14/24 - Action Required - $2.8k Open Balance - New = Client Audit Results To: Timothy Thomas >, Alejandro = Aponte >, Cathy Gerth = > =20 Hi Tim and Alejandro I feel like I am a bit of a broken record but this client is now = deactivated, he lives in the UK. He does not answer our emails. We have = a signed agreement with him from the last time he used our services = which is on file and has his address etc. We have sent the new Visa to = use to the billing department, they asked for a zip code and we sent = that as well.=20 We are NOT going to get another signed agreement from him as he is not = returning our email or our calls but I know the credit card is good and = Cathy resent everything again on Monday. We just need to put the one invoice on his credit card and we will never = see him again Sharon =20 Sharon, Speirs =20 General Manager Vancouver, BC Office: 778.279.3634 sspeirs@thekey.com =20 =20 TheKey.ca =20 =20 =20 =20 =20 =20 =20 =20 On Wed, Oct 16, 2024 at 2:17=E2=80=AFPM Timothy Thomas > wrote: Can you make sure these are loaded asap.=20 =20 Thanks! ---------- Forwarded message --------- From: > Date: Wed, Oct 16, 2024 at 4:42=E2=80=AFPM Subject: FW: 10/14/