--000000000000d1d58f05f69540f8 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Eleanor, I am sorry to hear your experience with MavenCare was so awful. I unfortunately did not work for MavenCare and have no access to their accounting system. I don=E2=80=99t oversee billing in any way. Let me see w= hat I can do in order to get you the statement you need. If you could provide me with the information that was sent by Sumira I can probably help right away by creating something for you but it wasn=E2=80=99= t attached to your email. Cheryl On Fri, Mar 10, 2023 at 4:39 PM Eleanor Andrew wrote: > Dear Cheryl, > > I am forwarding you what Sumira sent me, below, as well as a screen shot > from my mom=E2=80=99s bank account, indicating payments made to your comp= any. > > 1) I am simply requesting a document that says the total amount paid to > your company in 2022 in one line for my accountant, not a bunch of invoic= es > marked paid. > > 2) My mom=E2=80=99s bank statements indicate different payments not accou= nted for > in the documents Sumira sent me. I have serious concerns about your > company=E2=80=99s record keeping abilities. > > We had a very lousy experience with your company. Please AT LEAST send us > a professional receipt for tax purposes. > > Eleanor > > > On Mar 10, 2023, at 3:40 PM, Sumira Suthesan > wrote: > > Hi Eleanor, > > Please see attached invoices and statement. > > Thanks, > Sumira Suthesan > Accounts Receivable Specialist- TheKey (Homecare Assistance) > > > -- *Cheryl Cartwright* *Regional, Client Success, Canada * Home Care Assistance Office: 416-488-8777 Toronto, ON (EST) torontohomecareassistance.ca --- Read Our Testimonials Join Our Newsletter We Are Hiring! Champions of Longevity ccartwright@homecareassistance.com --000000000000d1d58f05f69540f8 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Eleanor, I am sorry to hear your experience with MavenCare was so awful. I unf= ortunately did not work for MavenCare and have no access to their accountin= g=C2=A0system. I don=E2=80=99t oversee billing in any way. Let me see what = I can do in order to get you the statement you need.=C2=A0 If you could provide me with the informa= tion that was sent by Sumira I can probably help right away by creating som= ething for you but it wasn=E2=80=99t attached to your email.=C2=A0 Cheryl On Fri, Mar 10, 2023= at 4:39 PM Eleanor Andrew < el= roseandrew@gmail.com > wrote: Dear Cheryl, I am forward= ing you what Sumira sent me, below, as well as a screen shot from my mom=E2= =80=99s bank account, indicating payments made to your company.=C2=A0 = 1) I am simply requesting a document that says the tota= l amount paid to your company in 2022 in one line for my accountant, not a = bunch of invoices marked paid. 2) My mom=E2=80=99s= bank statements indicate different payments not accounted for in the docum= ents Sumira sent me. I have serious concerns about your co