--000000000000b3f4500614d06ffb Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Tim and John, I've searched the admin email using search terms Sasseville and Abbas and I scrolled through every email from December and January we received and I could not find payment for these 2 invoices. These are all the payments that we received from December 2023-March 2024 and the invoices they were applied to: Date Amount Invoice applied 12/7/23 $1,182.25 51043 12/8/23 $1,182.25 51310 12/29/23 $1,225.25 51482 12/29/23 $1,187.06 51566 2/2/24 $3,357.77 49786 $1,186.77 50485 $988.75 51132 $1,182.25 2/10/24 $1,187.06 52061 2/10/24 $1,187.06 51978 3/26/24 $1,400.26 52606 3/26/24 $1,058.06 52220 3/26/24 $585.05 51728 3/26/24 $1,187.06 51811 3/26/24 $1,187.06 52142 The 2/2 payment did not go through the adminmlt@homecareassistance.com email so maybe there is money somewhere in another account that I'm not aware of but this is the only information I can provide. Cynthia Lum Client Account Specialist * Please note my email has changed: * clum@thekey.com 408-669-5030 TheKey.com [image: TheKey] On Fri, Mar 29, 2024 at 8:10=E2=80=AFAM Timothy Thomas wrot= e: > Hi Cynthia, > > > Can you please let us know asap. The client is anxious about his payments= . > > Tim Thomas > Head of Canada Division > *Please note my email has changed:* > tt@TheKey.com > (514) 591-9387 > TheKey.ca > [image: TheKey] > > > On Wed, Mar 27, 2024 at 8:33=E2=80=AFAM John Janiga > wrote: > >> Hello Cynthia, >> >> Client is stating these two attached invoices remaining from 2023 per th= e >> email below have been paid. >> >> They are still open in QB and show on most recent aging. >> >> Can you please take a look, I believe these would have been paid via E >> transfer. >> >> Thank you, >> >> *John Janiga* >> Senior Accounts Receivable Specialist >> *john.janiga@thekey.com * >> *408-647-7538 * >> TheKey.com >> [image: TheKey] >> >> >> >> ---------- Forwarded message --------- >> From: Abbas Sadikot, Dr. >> Date: Tue, Mar 26, 2024 at 10:29=E2=80=AFPM >> Subject: Re: Rachel Sasseville - Open Invoices >> To: Joey Taylor , rasaz@sympatico.ca > rasaz@sympatico.ca> >> Cc: John Janiga , Maria Licoudis > mlicoudis@thekey.com>, Timothy Thomas >> >> >> Hi Joey >> >> As per our previous communication, all invoices from 2023 were paid in >> Dec / January >> >> We are in the process of paying the outstanding invoices from 2024 >> >> Please recheck the 2023 invoices >> >> Thanks >> >> Abbas Sadikot >> >> Get Outlook for iOS >> ------------------------------ >> *From:* Joey Taylor >> *Sent:* Tuesday, March 26, 2024 9:49:27 AM >> *To:* Abbas Sadikot, Dr. ; rasaz@sympatico.ca > rasaz@sympatico.ca> >> *Cc:* John Janiga ; Maria Licoudis > mlicoudis@thekey.com>; Timothy Thomas >> *Subject:* Rachel Sasseville - Open Invoices >> >> You don't often get email from joey.taylor@thekey.com. Learn why this is >> important >> Good Morning, >> >> As discussed with Dr. Abbas yesterday, here is