Re: E-transfer for Alberta CG DIVA GLOCEL

Hi Maurice,

The security question asked if employee's will not set up an auto
deposit for e-transfer. You don't need to do anything with security
questions.

Just add her amounts with this week's payroll.

We don't need to e-transfer for again as we have a payroll this week.

And let me know when you are done with the preview. Then I will check.

Thanks,
Irin

On Tue, Jun 18, 2024 at 1:40 PM <johnsonm@thekey.com> wrote:

> Hello Timothy,
>
>
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> I’m not sure how the security questions and answers work. Can you please
> provide insight on this? Your help is greatly appreciated.
>
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> *Thank you.*
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>
> *Maurice Johnson*
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> Payroll Analyst
>
> *Please note my email has changed:*
>
> johnsonm@thekey.com
>
> (813) 421-4957 Ext. 110001
>
> *TheKey.com* <https://www.thekey.com/>
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> [image: TheKey] <https://homecareassistance.com/>
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> *From:* Chandani Patel <cpatel@thekey.com>
> *Sent:* Tuesday, June 18, 2024 1:24 PM
> *To:* Maurice Johnson <johnsonm@thekey.com>
> *Subject:* Re: E-transfer for Alberta CG DIVA GLOCEL
>
>
>
> Hi Maurice,
>
>
>
> CG is asking if she needs to provide the question as well as answer or
> just an asner to a question that will be decided by us?
>
>
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> Please provide clarification and I can send you the information.
>
>
>
> On Tue, Jun 11, 2024 at 1:28 PM Maurice Johnson <johnsonm@thekey.com>
> wrote:
>
> Hello Chandani,
>
>
>
> Can you please reach out to this CG with information regarding security
> questions and answers. Thank you in advance.
>
>
>
> *Maurice Johnson *
>
> Payroll Analyst
>
> *Please note my email has changed: *
>
> johnsonm@thekey.com <https://brand.thekey.com/esg/johnsonm@thekey.com>
>
> (813) 421-4957 Ext. 110001
>
> *TheKey.com <https://www.thekey.com/>*
>
> [image: Image removed by sender. TheKey] <https://homecareassistance.com/>
>
>
>
> ---------- Forwarded message ---------
> From: *Timothy Thomas* <tt@thekey.com>
> Date: Tue, Jun 11, 2024 at 2:58 PM
> Subject: Re: E-transfer for Alberta CG DIVA GLOCEL
> To: <johnsonm@thekey.com>
> Cc: Irin Eva <irin.eva@thekey.com>, Germaine Daniels <
> germaine.daniels@thekey.com>, Anna Ranay <aranay@thekey.com>, Daniel
> Barakat <daniel.barakat@thekey.com>, <laszlo.kovacs@thekey.com>, Canada
> Payroll <canadapayroll@thekey.com>, Bridget Peppers <
> bridget.peppers@thekey.com>, Cynthia Lum <clum@thekey.com>
>
>
>
> This e-transfer was returned because Diva could not answer the security
> question. Could you please connect with the caregiver and align on a
> security question and answer.
>
>
>
> Please do this for all etransfers in the future.
>
>
>
> On Mon, Jun 10, 2024 at 1:37 PM Timothy Thomas <tt@thekey.com> wrote:
>
> Transfer complete.
>
>
>
> On Mon, Jun 10, 2024 at 11:23 AM <johnsonm@thekey.com> wrote:
>
> Hi Timothy,
>
>
>
> Could you pls e-transfer for Alberta CG .
>
>
>
> *Company*: Alberta LTD.
>
>
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> *Pay Date:* June 7, 2024
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> *Name:* DIVA GLOCEL
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> *Email: **gloceldiva1016@gmail.com <gloceldiva1016@gmail.com>*
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> *Phone:* 403-660-4133 (m)
> <https://hcavancouver.clearcareonline.ca/activity/send-email/>
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> *Net Amt*: $377.23 (CAD)
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> *Reason:*  EFT REJECT - REFUND TO BANK.
>
>
>
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> *Thank you.*
>
>
>
> *Maurice Johnson*
>
> Payroll Analyst
>
> *Please note my email has changed:*
>
> johnsonm@thekey.com
>
> (813) 421-4957 Ext. 110001
>
> *TheKey.com* <https://www.thekey.com/>
>
>
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> [image: TheKey] <https://homecareassistance.com/>
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> --
>
> *Tim Thomas*
>
> Head of Canada Division
>
> *Please note my email has changed:*
>
> tt@TheKey.com <tt@thekey.com>
>
> (514) 591-9387
>
> *TheKey.ca <https://www.thekey.ca/>*
>
> [image: Image removed by sender. TheKey] <https://www.thekey.com/>
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>
>
>
> --
>
> *Tim Thomas*
>
> Head of Canada Division
>
> *Please note my email has changed:*
>
> tt@TheKey.com <tt@thekey.com>
>
> (514) 591-9387
>
> *TheKey.ca <https://www.thekey.ca/>*
>
> [image: Image removed by sender. TheKey] <https://www.thekey.com/>
>
>
>
>
> --
>
>
>
> *Kind Regards,*
>
> *Chandani Patel *
>
> *Employee Care Manager / Human Resources*
> of Calgary, Alberta & Winnipeg, Manitoba
> *________________________*
>
> *Calgary Office: *
> *403-301-3777**Winnipeg Office: **204-489-6000*
> *Direct Number:*
> *403-333-0999*
> *TheKey.ca* <https://thekey.ca/>
>
> [image: Image removed by sender. TheKey]
>
>
>

*For All Kind of Payroll Inquiries Please Copy Canada Payroll Email
- canadapayroll@thekey.com <canadapayroll@thekey.com>*

Irin Nahar Eva, PCP, PLP (CPM)

Payroll Supervisor

*647-932-6409 *

irin.eva@thekey.com

[image: See the source image]