This is a multipart message in MIME format. ------=_NextPart_000_08EF_01DAAD23.B1D94DC0 Content-Type: multipart/alternative; boundary="----=_NextPart_001_08F0_01DAAD23.B1D94DC0" ------=_NextPart_001_08F0_01DAAD23.B1D94DC0 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable I=E2=80=99ve adjusted the terms and the due date on the invoices we have = open, client is past due $3k. Lets get that payment in if she=E2=80=99s = generally quicker, and see what=E2=80=99s going on = @John Janiga. =20 Thanks! =20 From: Timothy Thomas =20 Sent: Thursday, May 23, 2024 9:02 AM To: eclark@thekey.com Cc: Joey Taylor ; John Janiga = Subject: Re: 157895 Raymond Guilbault - The Key - Outstanding Invoices - = Please Respond By 5.23.2024 =20 Geriatric Care Manager. The client pays her, and she pays us. Her terms = are 30 days but she typically pays quicker than that.=20 =20 On Thu, May 23, 2024 at 11:58=E2=80=AFAM > wrote: Hello =20 I don=E2=80=99t have a request for this, my apologies. What is a GCM, = and why would we need extended terms? Apologies if I missed this but = want to make sure I understand.=20 =20 Elizabeth Clark=20 Director =20 =20 =20 From: Timothy Thomas >=20 Sent: Thursday, May 23, 2024 8:12 AM To: Joey Taylor = > Cc: Elizabeth Clark >; = John Janiga > Subject: Re: 157895 Raymond Guilbault - The Key - Outstanding Invoices - = Please Respond By 5.23.2024 =20 Yes this is paid by a GCM therefore we need extended terms. 30 would be = ideal.=20 =20 Thanks.=20 Tim Thomas Head of Canada Division Please note my email has changed: tt@TheKey.com (514) 591-9387 =09 TheKey.ca =20 =20 =20 On Thu, May 23, 2024 at 10:52=E2=80=AFAM Joey Taylor = > wrote: Hey John, I believe this client should be net 30 (its Melanie Dore case). @Timothy = Thomas Can you confirm. =20 Thanks,=20 =20 On Thu, May 23, 2024 at 10:10=E2=80=AFAM John Janiga = > wrote: Hello Timothy and Joey,=20 =20 As you know terms have been set at Net 2 for all clients after the = recent migration. =20 =20 I have emailed Elizabeth Clark in regards to this requested term limit = being honored at 30 days or if the client should remain at Net 2. =20 =20 I haven't received a decision yet.=20 =20 I wanted you to see this email received for visibility. Email received = shown below.=20 =20 Best regards,=20 John Janiga Collections Analyst 2=20 john.janiga@thekey.com =20 408-647-7538=20 TheKey.com =20 =20 =20 ---------- Forwarded message --------- From: > Date: Tue, May 21, 2024 at 3:36=E2=80=AFPM Subject: RE: 157895 Raymond Guilbault - The Key - Outstanding Invoices - = Please Respond By 5.23.2024 To: John Janiga = > =20 Bonjour, =20 L=E2=80=99entente avec M. Guilbault =C3=A0 toujours =C3=A9t=C3=A9 = paiement au 30 jours comme les paiements que nous recevons du CLSC. Les = paiements sont toujours effectu=C3=A9s les jeudis et si non le jeudi = suivant est en double. =20 Si vous y voyer un inconvenant, je pourrais rediscuter de la situation = avec M. Guilbault =C3=A0 voir s=E2=80=99i