Urgent: WellSky Maintenance 7/30 - US Only

From
Mike Conner <noreply_italerts@thekey.com>
To
companyall@thekey.com
Date
Tue, 30 Jul 2024 18:16:52 -0400
Folder
INBOX
--0000000000004c1923061e7e5651 Content-Type: text/plain; charset="UTF-8" Good Evening All, *Current Status:* WellSky has identified an issue requiring immediate maintenance. TheKey's IT team will perform this maintenance tonight (7/30) from 9:15 pm to 9:30 pm (Central Time). During this time, the ClearCare solution and mobile app will be unavailable to all users. If you need to view schedules or other client information during the outage, you can do so through your site's Safe Mode here: https://safemode.clearcareonline.com/ We apologize for the inconvenience as we work to provide a better experience for our clients. *Next Update: *The next update will be at 9:45 CST pm or upon the completion and confirmation of successful maintenance. Kind regards, *Mike Conner* IT Manager - Services and Support Contact IT Support 8am-9pm est @ (888)838-1955 | hca.freshdesk.com TheKey.com [image: TheKey] --0000000000004c1923061e7e5651 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good Evening All, Current Status: =C2=A0WellSky has identified an issue requiring immediate maintenance.= =C2=A0 TheKey&#39;s IT team will perform this maintenance tonight (7/30) fr= om 9:15 pm to 9:30 pm (Central Time). During this time, the ClearCare solut= ion and mobile app will be unavailable to all users. If you need to view sc= hedules or other client information during the outage, you can do so throug= h your site&#39;s Safe Mode here:=C2=A0 https://safemode.clearcareonline.com/ =C2=A0 We apologize for the inconvenience as we wo= rk to provide a better experience for our clients. Next Update:=C2=A0 The next update will be at 9:45 CST pm or upon th= e completion and confirmation of successful maintenance. Kind regards, Mike Conner IT Manager = - Services and Support Contact IT Support 8am-9pm est @= (888)838-1955 =C2=A0| =C2= =A0 hca.freshdesk.co= m TheKey.com = --0000000000004c1923061e7e5651--

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