Re: Grand Rapids Closure

Hello Steve,

Michigan office has one full-time staff member and 6 full-time caregivers.
Also, I have attached the list of all caregivers for the Michigan office.

Thanks,
Diane

On Fri, Mar 13, 2026 at 2:12 PM Timothy Thomas <tt@thekey.com> wrote:

> @Diane Mockenhaupt <dmockenhaupt@thekey.com> can you help answer Steve's
> question
>
> On Fri, Mar 13, 2026 at 12:32 PM Steve Koyanagi <skoyanagi@thekey.com>
> wrote:
>
>> Audra, can you confirm how many total "full-time" employees we have at
>> Grand Rapids, including caregivers that qualify?
>>
>> On Fri, Mar 13, 2026 at 9:02 AM Amanda Fults <amanda.fults@thekey.com>
>> wrote:
>>
>>> Hi Audra,
>>>
>>> Since Michigan is not a regulated state for this type of closure, there
>>> are no state-level requirements for notifying clients or caregivers.
>>>
>>> However, our best practice recommendation is to provide at least 30 days
>>> notice.
>>>
>>> I can send you a template for the client notification letter if that
>>> would be helpful.
>>>
>>> Best,
>>> Amanda Fults
>>> Director of Compliance
>>> 714-623-6918
>>>
>>>
>>> [image: TheKey] <https://homecareassistance.com/>
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>>>
>>> On Fri, Mar 13, 2026 at 10:55 AM Steve Koyanagi <skoyanagi@thekey.com>
>>> wrote:
>>>
>>>> I'll do some quick research on the legal side and circle back asap.
>>>>
>>>> On Thu, Mar 12, 2026 at 6:52 PM Audra Williams <audraw@thekey.com>
>>>> wrote:
>>>>
>>>>> Hi Amanda and Steve!
>>>>>
>>>>> We are going to be closing the Grand Rapids location. Can you let me
>>>>> know how many days notice we need to give and if there is specific language
>>>>> we need in the announcement letters to CG’s and clients?
>>>>>
>>>>> Thanks!
>>>>>
>>>>> Audra Williams
>>>>> National Director, Quality and Care Innovation
>>>>> audraw@thekey.com
>>>>> Mobile: (425) 757-7027
>>>>> https://thekey.com
>>>>> <https://thekey.com>
>>>>>
>>>>