Hi Tim,
Thanks for getting back to me. It might be prudent for us to discuss this
first since it has already been through HR one time. I can certainly wait
until next week to discuss.
Thanks,
Lindsey
On Mon, Apr 25, 2022 at 12:56 PM Timothy Thomas <tt@homecareassistance.com>
wrote:
> Hey Lindsey,
>
> Thank you for bringing it to my attention. I'm so sorry to hear that
> you're going through this. Sounds like completely unacceptable behaviour
> from Denis.
>
> Please allow me some time to connect with HR to understand next steps and
> we will review together at our next meeting. In the meantime, should you
> ever feel like you need my support in the moment, please don't hesitate to
> call my cell 514-591-9387.
>
> Take care,
> Tim
>
>
> On Mon, Apr 25, 2022 at 1:09 PM Lindsey Fancy <
> lfancy@homecareassistance.com> wrote:
>
>> Good afternoon Tim,
>>
>> I just want to bring to your attention an incident that happened this
>> past week and continued into the weekend.
>>
>> Dennis was scheduled to be on-call this weekend. He left for his trip
>> without arranging for anybody to cover his on-call. When I mentioned this
>> to him, he became very angry declaring that he is "always on call" and then
>> became verbally abusive towards me. We have a schedule equally split
>> between the 4 of us. When one of us is scheduled to be on-call during days
>> we want to take off, we trade with others in the office. When I saw him
>> yesterday (Sunday), I gave him the on-call phone. I had to take it for
>> Friday and Saturday or nobody would have been on-call. After that, he again
>> declared that he is always on call, brought up my recent vacation as an
>> example (I traded my on-call days during my time off), and again became
>> verbally abusive with his colourful use of expletives directed towards me.
>>
>> While there are obviously personal differences between us, I keep our
>> communication at the office and about work professional and do not treat
>> him any differently than I would anybody else. Dawn Kellerman became
>> involved in this situation in the fall because I was suffering continued
>> verbal abuse at the office, including him closing my office door with him
>> inside (despite me asking him to leave) and swearing at me, etc. She had a
>> meeting with Dennis at that time and things improved for a few months.
>> Unfortunately, the last few months things have gone downhill again. I have
>> not involved Dawn again, despite things becoming increasingly difficult for
>> me at the office.
>>
>> He regularly becomes verbally abusive to me when I schedule a new
>> caregiver with a client if the regular caregiver needs a day off. I have
>> always done my best to make sure this doesn't happen but he has been
>> accusing me of doing a "shitty job" for a client when it is impossible, or
>> not trying hard enough. I have no doubt that the others in our office would
>> let you know that I always do my best to make sure that clients don't get
>> new staff if it is avoidable. I am sure Dennis has even mentioned that I do
>> a great job scheduling. How perfect a client/caregiver fit can be is
>> obviously constrained by the staff we have available.
>>
>> I felt that it is incredibly important to bring this to your attention
>> as it has significantly impacted my employee experience. Perhaps we can
>> discuss this when we speak next week.
>>
>> --
>>
>> Lindsey Fancy
>>
>>
>>
>> General Manager
>>
>> Home Care Assistance Winnipeg
>>
>> 10B-1700 Corydon Avenue
>>
>> Winnipeg, MB
>>
>> R3N 0K1
>>
>>
>>
>> Office: 204-489-6000
>>
>> Fax: 204-487-6700
>>
>> Web: HCAWinnipeg.ca <http://hcawinnipeg.ca/>
>>
>
>
> --
>
> Timothy Thomas
> Head of Canada Division
> Home Care Assistance
> Office: 514-907-5065
> Fax: 514-221-4265
> 4464 Ste Catherine West
> Westmount, QC, H3Z1R7
> HomeCareAssistanceMontreal.ca
> ---
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>
--
Lindsey Fancy
General Manager
Home Care Assistance Winnipeg
10B-1700 Corydon Avenue
Winnipeg, MB
R3N 0K1
Office: 204-489-6000
Fax: 204-487-6700
Web: HCAWinnipeg.ca <http://hcawinnipeg.ca/>