--000000000000de889005e1ac9683 Content-Type: text/plain; charset="UTF-8" Hi Kim, it's taking some time to pull the invoicing together. While other cards are being canceled today, you're scheduled to retain your card. I checked and it doesn't appear you were previously scheduled to have your card closed or sent the cancellation email so I'm sorry you thought yours was being cancelled. We do of course want to pull those charges we can invoice off your card regardless (best practices), but you won't have a business impact from the card closing today. Regards, Ethan Stein, CFA Treasurer TheKey.com [image: TheKey] On Fri, Jun 17, 2022 at 1:29 PM Alexa Graziani wrote: > Ethan is handling the move to invoicing so I will let him answer, thanks! > > On Fri, Jun 17, 2022 at 1:25 PM Kimberly Guerci > wrote: > >> Hi Alexa...any update on moving to invoicing? I will have both Steps & >> Mavencare on my credit card as of the end of day today. It is a lot to >> track and I am not sure how I will differentiate which goes to which office >> in the reports. I'm hoping we have some good news on invoicing. >> >> Thanks!!! >> >> On Fri, Jun 10, 2022 at 2:20 PM Alexa Graziani >> wrote: >> >>> Hi Timothy and Kim, >>> >>> FYI - Ethan is working on getting all of our locations marketing spend >>> on invoicing. I have given him the Google account info for Canada and NY >>> (HCA, STEPS, Mavencare). >>> >>> For Canada, I also told him that Angie and Matt's ads with SABA will >>> need to stay on cc through August since SABA hasn't been informed of the >>> transition. >>> >>> Timothy - are any of your locations using Bing that we should also try >>> to get on invoicing? >>> >>> If Ethan needs anything from the teams managing the Google Ads account, >>> he will let us know in this thread. Otherwise, we should just plan to let >>> them know we are making this change during the next checkin with them. >>> >>> Thanks, >>> >>> -- >>> Alexa Graziani >>> Senior Marketing Manager - Consumer Growth >>> * Please note my email has changed: * >>> agraziani@thekey.com >>> (650) 416-1538 Ext. 181538 >>> TheKey.com >>> [image: TheKey] >>> >> > > -- > Alexa Graziani > Senior Marketing Manager - Consumer Growth > * Please note my email has changed: * > agraziani@thekey.com > (650) 416-1538 Ext. 181538 > TheKey.com > [image: TheKey] > --000000000000de889005e1ac9683 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Kim, it's taking=C2=A0some time to pull the invoici= ng together.=C2=A0 While other cards are being canceled today,=C2=A0 you= 9;re scheduled to retain your card.=C2=A0 I checked and it doesn't appe= ar you were previously scheduled to have your card closed or sent the cance= llation email so I'm sorry you thought yours was being=C2=A0cancelled.= =C2=A0 We do of course want to pull those charges we can invoice off your c= ard regardless (best practices), but you won't=C2=A0have a business imp= act from the card closing today. R