--0000000000002763b30622f43823 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Let me know if we need a plan B. I=E2=80=99ll pay her today/tomorrow and sh= e can pay me back. That is not my preference but don=E2=80=99t want to lose her. Thanks Will Reid Partner * Please note my email has changed: * wreid@thekey.com 513-707-2304 TheKey.com [image: TheKey] On Wed, Sep 25, 2024 at 12:20=E2=80=AFPM Timothy Thomas wro= te: > Im on it. Stay tuned. > > On Wed, Sep 25, 2024 at 12:07=E2=80=AFPM Ali Puckett wrote: > >> Tim- >> >> Could you please help us expedite an overnighted check if possible, for = a >> new employee of ours that has picked up almost daily shifts in her first >> two weeks with us and did provide a voided check and all direct deposit >> paperwork during onboarding but apparently was sent a paper check for he= r >> first check, which she never received. We owe her a little over $1000 th= at >> she is relying on, but the paper check was sent from payroll to our old >> office address and then held because we have moved. They are now saying >> they can't get her this income until they receive the check back. I feel >> this should be corrected faster. I'd appreciate any help you can provide= us >> and this new employee who's getting a horrible impression of our payroll >> process and of course needs this income. >> >> Ali >> >> ---------- Forwarded message --------- >> From: Linda White >> Date: Wed, Sep 25, 2024 at 11:23=E2=80=AFAM >> Subject: Re: Kenwood Ohio Caregiver Monique Long: Pay Issue >> To: HR Service Center Support >> Cc: , >> >> >> Please see attached snapshot of the voided check she originally provided >> during her onboarding paperwork before orientation. >> >> On Wed, Sep 25, 2024 at 11:00=E2=80=AFAM HR Service Center Support > HRServiceCenter@thekey.com> wrote: >> >>> Hi Linda, >>> >>> Monique's deposit from 9/20 was just returned to us due to invalid >>> account number, do you have a document from her bank showing the correc= t >>> information? >>> >>> Lori >>> >>> >>> Thank you, >>> Your Human Resources Service Center >>> 1.888.874.8088 >>> >>> You can follow the progress of your inquiry by clicking this link: >>> https://thekey.freshservice.com/helpdesk/tickets/134090 >>> >>> On Tue, Sep 24 11:56 AM , HR Service Center Support >> HRServiceCenter@thekey.com> wrote: >>> Hi Linda, >>> >>> I will check to see if the check dated 9/13 has been cashed, if it has >>> not I will place a stop payment which makes this check uncashable, and >>> reissue, As of this morning, we have not had a return for Monique. Pl= ease >>> confirm home address check was mailed to on 9/13/2024. >>> >>> >>> Thank you, >>> Your Human Resources Service Center >>> 1.888.874.8088 >>> >>> You can follow the progress of your inquiry by clicking this link: >>> https://thekey.freshservice.com/helpdesk/tickets/134090 >>> >>> On Tue, Sep 24 11:19 AM , HR Service Center Support >> HRServiceCenter@thekey.com> wrote: >>> Hi Lind