--00000000000096705a06066cc390 Content-Type: multipart/alternative; boundary="00000000000096705906066cc38f" --00000000000096705906066cc38f Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Vashon, Can you please let John know the payment got rejected for Dusty Solomon? I'm waiting for Billing HelpDesk to create a FreshDesk ticket for me. Please let me know when the payment is deleted in QB, so I can run another statement. Thanks, *Sumira Suthesan* Accounts Receivable Specialist T: 438-230-3887 ext.1070006 www.TheKey.com [image: TheKey] On Thu, Sep 28, 2023 at 11:07=E2=80=AFAM Vashon Palloo wrote: > Hey Sumira, > > Looks like one of the payments belonged to Dusty Solomon. > > [image: image.png] > > On Thu, Sep 28, 2023 at 10:35=E2=80=AFAM Tim Thomas = wrote: > >> You need to go into the EFT platform and you can find it under returns. >> >> >> [image: PastedGraphic-1.tiff] >> >> *Tim Thomas Sr.* >> *514: 726 7647* >> >> tthomas@thekey.com >> >> >> >> >> >> >> On Sep 28, 2023, at 10:18 AM, Vashon Palloo >> wrote: >> >> Hi Tim, >> >> Does it give you a client name, location, etc? Anything to help me narro= w >> down who this was for? >> >> On Thu, Sep 28, 2023 at 10:10=E2=80=AFAM Sumira Suthesan > sumira.suthesan@thekey.com> wrote: >> >>> Hi Tim, >>> >>> Vashon has taken over payment processing for all Canadian sites. >>> >>> @Vashon Palloo Please note that there is an >>> EFT reject showing in our bank account in the amount of $4,425.38 on >>> September 27th. >>> >>> Thanks, >>> >>> *Sumira Suthesan* >>> Accounts Receivable Specialist >>> T: 438-230-3887 ext.1070006 >>> www.TheKey.com >>> [image: TheKey] >>> >>> >>> On Thu, Sep 28, 2023 at 10:01=E2=80=AFAM Tim Thomas wrote: >>> >>>> Hi Sumira, >>>> >>>> I have an EFT reject showing in our bank account in the amount of >>>> $4,425.38 on September 27th. Check in the EFT platform for last weeks >>>> payments for a return of that amount. >>>> >>>> >>>> [image: PastedGraphic-1.tiff] >>>> >>>> *Tim Thomas Sr.* >>>> *514: 726 7647* >>>> >>>> tthomas@thekey.com >>>> >>>> >>>> >>>> >>>> >>>> >>>> >> >> -- >> >> *Vashon Palloo* >> >> Senior Accounts Receivable Specialist >> >> vashon.palloo@thekey.com >> >> [image: TheKey] >> >> >> > > -- > > *Vashon Palloo* > > Senior Accounts Receivable Specialist > > vashon.palloo@thekey.com > > [image: TheKey] > --00000000000096705906066cc38f Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Vashon, Can you please let John know= the payment got rejected for Dusty Solomon? I'= ;m waiting for Billing HelpDesk to create a FreshDesk ticket for me. Please let me know when the payment is deleted in QB, so I can run anot= her statement. Thanks, Sumira Suthesan Accounts Receivable Specialist T: 438-230-3887 ext.1070006 www.TheKey.com On Thu, Sep 28, 2023 at 11:07=E2=80=AFAM Vashon Palloo < vashon.palloo@thekey.com > wro= te: Hey Sumira, Looks like one of the payments belonged= to Dusty Solomon.