Re: Assessment Needed

Great.

Thanks so much Sarah.

*Diane Van Houten*
Lead Homecare Advisor

C - 267-576-2469

On Mon, Dec 22, 2025 at 3:34 PM Sarah Tenny <sarah.tenny@thekey.com> wrote:

> I called and LVM. Thank you!
>
> On Mon, Dec 22, 2025 at 2:34 PM Diane Van Houten <
> diane.vanhouten@thekey.com> wrote:
>
>> Hello St. Louis,
>>
>> The below Opportunity is ready for an assessment! An intake call has
>> already been conducted. Please contact the caller to introduce yourself
>> and do an over the phone assessment.
>>
>> **Please confirm the CSM completing assessment.**
>>
>> Assessment Date and Time: 12/23, 10:00a
>>
>> Client Name: Carl Cash
>>
>> Chatter Notes: Carl Cash, age 87, fell 4 weeks ago and was on the floor
>> for about a day and a half, before family found him. Carl has prostate
>> issues. Carl was hospitalized for a week and has been home for 4 days. Carl
>> is staying with his daughter, Patricia (in Bridgeton. Carl has a catheter.
>> Carl uses a walker and will need to be "shadowed" when he is mobile. Carl
>> will need encouragement to shower. Carl was living independently prior to
>> the fall. Carl was receiving meals from "Meals On Wheels". Granddaughter
>> Jenna is looking for a few hours a week. Care will be for a minimum of one
>> month or longer. Carl has many family members and they stop in throughout
>> the day. They have a friendly "Golden Retriever" Macie. Rate quoted:
>> $36/40. Referral: Google. Jenna is requesting an assessment on 12/23, at
>> 10a.
>>
>> Caller Name: Jenna, granddaughter -
>>
>> Caller Phone number: (786) 770-0199
>>
>> Referral Account: Google
>>
>> SF LINK:
>> https://homecareassistance.lightning.force.com/lightning/r/Opportunity/006UH00000XdL1aYAF/view?ws=%2Flightning%2Fr%2FCase%2F500UH00000fnv0nYAA%2Fview
>>
>> Range Quoted: $36/$40
>>
>> Ltci: No
>>
>> Address: 3615 Admiral Ton, Bridgeton, MO 63044
>>
>> Pets: Yes (dog friendly)
>>
>> Weekly Hours: They are looking for 2 days a week. 4 hours (possibly 3
>> days)
>>
>> Duration of Care: 1 months+
>>
>> ANTICIPATED SOC: 12/26
>> Thank you!
>>
>>
>> *Diane Van Houten*
>> Lead Homecare Advisor
>>
>> C - 267-576-2469
>>
>>
>> [image: image.png]
>>
>
>
> --
> Sarah Tenny, BSN, MSN
> Client Success Manager
> sarah.tenny@thekey.com
> Mobile: (314) 718-6255
> Office: (314) 863-8989
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