RE: Amazon Coupa

You should be able to simply go into Saviynt and see your pending approvals.  I don’t know how that looks, but that’s what I’ve been told.

 

Andreas Kozak

Procurement

(631) 400-4409

 

 <https://homecareassistance.com/> 

 

 <https://thekey.com/> https://thekey.com/

 

From: Cheryl Cartwright <ccartwright@thekey.com> 
Sent: Monday, February 26, 2024 11:31
To: andreas.kozak@thekey.com
Cc: Timothy Thomas <tt@thekey.com>
Subject: Re: Amazon Coupa

 

Hi Andy,

 

Both Pauli and Kathryn have gone through the process to try and add Amazon to their Coupa. When going through the process for Saviynt it gives them a message that I have to approve it. I haven't received anything to approve from either though. Nothing in my email or on my Coupa. 

 

Do you have any insight or can you point me in the right direction?

 

Cheryl 

 

On Fri, Feb 23, 2024 at 4:44 PM <andreas.kozak@thekey.com <mailto:andreas.kozak@thekey.com> > wrote:

Cheryl,

 

Please refer to the QRG which was sent to you when we went live (re-attached for your convenience).  Addresses are not entered in Amazon, all additional order info is entered in Coupa.  Please skip this step and click “Submit for Approval”.  This will redirect you to Coupa, where you will finish the order.  No need to use a personal account.

 

Thx,

 

Andy

 

Andreas Kozak

Procurement

(631) 400-4409

 

 <https://homecareassistance.com/> 

 

https://thekey.com/

 

From: Cheryl Cartwright <ccartwright@thekey.com <mailto:ccartwright@thekey.com> > 
Sent: Friday, February 23, 2024 13:55
To: Andreas Kozak <andreas.kozak@thekey.com <mailto:andreas.kozak@thekey.com> >; Timothy Thomas <tt@thekey.com <mailto:tt@thekey.com> >
Subject: Amazon Coupa

 

Hi Andreas,

 

So a few things, firstly, the phone number affiliated with my HCA business account is still the number ending in 45 which is not mine and not sure how that can be changed. Secondly, when going to place an order, the only delivery address is for the Vancouver address. Not only am I in Ontario (not Vancouver) but we also use Amazon to order on behalf of clients and need to be able to add multiple addresses. 

 

In the meantime, I will use my personal amazon account but we need this fixed immediately as we order daily for our clients. 

 

Thanks,

 

Cheryl