--00000000000056e802061d62053a Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi one is the regular PAB rate $40.00/hour and the other $41.96/hour is a last minute rate for shifts given in 24hours or less. Thank you -- *Nikita Moreau* Gestionnaire des Aides-Soignants / Caregiver Manager nmoreau@TheKey.com 514-907-5065 TheKey.ca [image: TheKey] On Tue, Jul 16, 2024 at 3:01=E2=80=AFPM Cathy Saari wr= ote: > Hi, > > For the client Le Waldorf, can you tell me what the difference between to > $40.00 and $41.96 rate charged? > > Thanks, Cathy > > Billing Help Desk > billing@thekey.com > 1-866-226-1702 > 8:00AM-5:00PM EST Monday-Friday > > > On Tue, 16 Jul at 1:54 PM , Rosella Picciotto > wrote: > What about the $41.96 rate? > > > > > > *Rosella Picciotto* > *Directrice G=C3=A9n=C3=A9rale Adjointe Assistant Director General* > > *R=C3=A9sidence Waldorf* > 7400 chemin de la Cote Saint-Luc > Cote Saint-Luc, (QC) H4W 3J4 > > *T 514-369-1000* > *T Direct 514-369-2732* > > > *De :* Cathy Saari > *Envoy=C3=A9 :* 16 juillet 2024 13:14 > *=C3=80 :* Rosella Picciotto > *Cc :* Claude Donolo ; Dominic Amyot-Ghirotto damyot@cogir.net>; tt@thekey.com > *Objet :* Re: Fwd: Le Waldorf (158100) - Overdue Invoices - Payment > Update Request - [#865076] > > Hi Rosella, > > I did some research on the rates that you questioned, the $47.65 rate is > for an LPN. That has been the LPN rate since 2020. I have attached a > March invoice to show you that we have been billing the LPN at a $47.65 > rate. The $42.00 is for 2 shifts to cover the reception area. Let us kn= ow > if you need anything else. > > Thanks, Cathy > =E2=80=8B > Billing Help Desk > billing@thekey.com > 1-866-226-1702 > 8:00AM-5:00PM EST Monday-Friday > > > > On Mon, 15 Jul at 10:29 AM , Rosella Picciotto > wrote: > Good morning John, > > I do have to process invoices overdue. > Waiting for the agreement of rates. > As mentioned, we have nothing on our side of the change in rate. > > Thank you > > > > *Rosella Picciotto* > *Directrice G=C3=A9n=C3=A9rale Adjointe Assistant Director General* > > *R=C3=A9sidence Waldorf* > 7400 chemin de la Cote Saint-Luc > Cote Saint-Luc, (QC) H4W 3J4 > > *T 514-369-1000* > *T Direct 514-369-2732* > > > *De :* John Janiga > *Envoy=C3=A9 :* 11 juillet 2024 11:30 > *=C3=80 :* Rosella Picciotto > *Cc :* Claude Donolo ; Dominic Amyot-Ghirotto damyot@cogir.net> > *Objet :* Re: Le Waldorf (158100) - Overdue Invoices - Payment Update > Request > > Hello Rosella, > > Thank you for your email. > > I am currently requesting Le Waldorf's agreed to rates and I will report > back as soon as I have received them. > > Thank you, > *John Janiga* > Collections Analyst 2 > *john.janiga@thekey.com * > *408-647-7538 * > *TheKey.com * > [image: TheKey] > > > > > On Wed, Jul 10, 2024 at 3:43=E2=80=AFPM Rosella Picciotto > wrote: > > Good afternoon John, > > I am going through the invoices, and we do have a problem: what are our > rates? > I know that PAB is $40/ho