--000000000000f99a3806088d4aee Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable I sent an email to billing. HighView can still make cheques out to HCA though. We hadn;t asked them to change to TheKey. But either way we have asked for the letter. On Wed, Oct 25, 2023 at 1:20=E2=80=AFPM Allison Brennan wrote: > Please see below thread from Highview > > They require written documentation stating we are now formally called > TheKey as all checks are made out to HCA > > They requested that previously apparently and no one sent them what they > needed so moving forward if they are mailing to TheKey they need that > letter stating the name change before they send out any checks with TheKe= y > name > > Can someone help them with this? > > Thanks > > ---------- Forwarded message --------- > From: Highview-Accounting > Date: Wed, Oct 25, 2023 at 11:59=E2=80=AFAM > Subject: RE: New Check mailing address > To: Allison Brennan > > > Hello Allison, > > > > I asked the administrative team for a letter stating that they are now > =E2=80=9CThe Key=E2=80=9D but our invoices still read Home Care. > > > > I have updated my address to read: > > > > The Key > > For Home Care Healthcare > > Address > > > > If it should be just =E2=80=9CThe Key=E2=80=9D then my invoices need to r= eflect that. > > > > Thanks. > > > > [image: http://highviewres.com/wp-content/uploads/email-signature-logo.pn= g] > > *Janice Blewett* > > Administrative Assistant > > *Dementia Care Holdings Inc.* > > p: > > 519-276-7722 > > e: > > accounting@highviewres.com > > w: > > highviewres.com > > a: > > Corporate Office > > 11 Wellington St N., Box 330 > > St. Marys, ON N4X 1B2 > > > > *From:* Allison Brennan > *Sent:* October 25, 2023 11:56 AM > *To:* Highview-Accounting > *Cc:* Angela Duncan ; Katlynne Elgie gmkw@highviewres.com> > *Subject:* Re: New Check mailing address > > > > Hello, > > > > I received that check already and deposited it yesterday. Thank you! > > > > We have been TheKey for a year and a bit now, but we were having differen= t > locations for checks to be mailed too so they have created one mailing > address to simplify things > > > > Hope this helps, > > > > Take Care > > > > *Allison Brennan* > > > > *Client Success Manager* > > > > *Office: 519-954-2111* > > *Direct Line: 437-216-2865* > > *Fax: 519-489-1370* > > > > *TheKey.ca* > > > > [image: TheKey] > > > > > > On Wed, Oct 25, 2023 at 11:54=E2=80=AFAM Highview-Accounting accounting@highviewres.com> wrote: > > Hello Allison, > > > > I have updated the address on the profile as per your request. > > > > Is this the official change from Home Care Healthcare to =E2=80=9CThe Key= =E2=80=9D > > > > Also, cheque #3468 for $614.02 being: > > > > INV-176700996 > > INV-176701056 > > > > Was mailed on the 18th of October. That will be going to the old address. > > > > Thank you. > > > > [image: http://highviewres.com/wp-content/uploads/email-signature-logo.pn= g] > > *Janice Blewett* > > Administ