--Apple-Mail-185E5FBD-BA26-47D8-96C8-6F2DC3FCDB8A Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: quoted-printable We need to speak to the Friday caregiver.=20 They also argued that she left early one day but we checked the phone log an= d he caregiver had clocked out on time with the client=E2=80=99s phone.=20 Maybe we can also explain the clock in/out to the family.=20 Sent from my iPhone Begin forwarded message: > From: Patricia Guay > Date: July 15, 2018 at 7:41:57 PM GMT-4 > To: infomtl@homecareassistance.com > Subject: Alfred Di Girolamo >=20 > Good evening,=20 > I am writing because on Friday the 13th, the caregiver arrived late. She w= anted to stay till 5:45 p.m. so she could complete her 4 hour shift, but my p= arents leave for their dinner at 5:15 so they asked her to leave at that tim= e.=20 >=20 > I do not want to be charged for the extra time as it was not my parents fa= ult that the caregiver was late. > =20 > We are now asking them to sign a paper when they arrive and when they leav= e as my mother is adamant that one time the caregiver left early. Since you= r records show otherwise, we cannot control that day but try to make sure th= at in the future it does not happen again.=20 > Thank you again for all your assistance.=20 > Kind regards=20 > Patricia=20 >=20 >> On Jul 9, 2018, at 2:13 PM, infomtl@homecareassistance.com wrote: >>=20 >> To Alfred Digirolamo :=20 >>=20 >> Votre facture est ci-jointe.=20 >>=20 >> Merci de faire affaire avec nous. Nous l'appr=C3=A9cions beaucoup.=20 >>=20 >> --------------------------------------------------------------------=20 >>=20 >> Your invoice is attached.=20 >>=20 >> Thank you for your business - we appreciate it very much.=20 >>=20 >>=20 >> Soins =C3=A0 Domicile / Home Care Assistance (Montr=C3=A9al) Inc.=20 >> 4464 Ste. Catherine Ouest=20 >> Westmount, Quebec=20 >> H3Z 1R7=20 >> T: 514 907 5065 - Fax: 514 907 5067=20 >> >=20 --Apple-Mail-185E5FBD-BA26-47D8-96C8-6F2DC3FCDB8A Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable We need to speak to the Friday caregiver.&n= bsp; They also argued that she left early one day but we c= hecked the phone log and he caregiver had clocked out on time with the clien= t=E2=80=99s phone. Maybe we can also explain t= he clock in/out to the family. Sent from my iPhone Begin forwarded m= essage: From: Patricia Gu= ay < patriciaguay@mac.com > Date: July 15, 2018 at 7:41:57 PM GMT-4 To: infomtl@homecareassistance.com = Subject: Alfred Di Girolamo Good evening, I am writing beca= use on Friday the 13th, the caregiver arrived late. She wanted to stay= till 5:45 p.m. so she could complete her 4 hour shift, but my parents leave= for their dinner at 5:15 so they asked her to leave at that time. I do not want to be c= harged for the extra time as it was not my parents fault that the caregiver w= as late. We are now asking t= hem to sign a paper when they arrive and when th