--00000000000025bbe4062e834976 Content-Type: multipart/alternative; boundary="00000000000025bbe4062e834975" --00000000000025bbe4062e834975 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable [image: image] *Resolved: **Some 8x8 users are unable to send and receive SMS messages* Hi Team, *Issue Summary: * 8x8 has confirmed that the SMS issues affecting some users have been resolved. The root cause was identified as a misconfigured campaign on the Carrier=E2=80=99s side. Users affected by this issue are encouraged to test= their 8x8 instance to ensure they can successfully send and receive text messages= . *Requested Action: * If you are still experiencing this issue please open a ticket with the IT Help Desk. You can do so by emailing *ITSupport@TheKey.com* or calling *+1 (888) 838-1955*. IT TheKey [image: Instagram] [image: Facebook] [image: LinkedIn] TheKey https://thekey.com/ --00000000000025bbe4062e834975 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable = = <p dir=3D"ltr" style=3D"margin:= 0px 0pt;padding-bottom:0px;padding-top:0px;font-variant-numeric:normal;font= -variant-east-asian:normal;font-variant-alternates:normal;vertical-align:ba= seline;line-height:1.2;padding-left:0pt;text-indent:0pt;outline:none"