Re: Canada & Call Center Support

From
Chuck Terlesky <cterlesky@thekey.com>
To
Timothy Thomas <tt@thekey.com>
Date
Wed, 27 Mar 2024 07:32:36 -0600
Folder
INBOX
--0000000000008a9a460614a471af Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thanks, I'll take a look and Ill get back to you today. On Tue, Mar 26, 2024 at 1:47=E2=80=AFPM Timothy Thomas wrot= e: > These are the requirements to move to Frax after hours. Let me know if yo= u > think your clear care is up to par. > > Tim Thomas > Head of Canada Division > *Please note my email has changed:* > tt@TheKey.com > (514) 591-9387 > TheKey.ca > [image: TheKey] > > > ---------- Forwarded message --------- > From: Gabrielle Wolfe > Date: Tue, Feb 27, 2024 at 5:27=E2=80=AFPM > Subject: Canada & Call Center Support > To: Mark Warner , Sharon Speirs sspeirs@thekey.com>, Timothy Thomas , Gabrielle Wolfe gwolfe@thekey.com> > > > Canada & Call Center Support > > > > Please find the links, below, to the after hours scheduling guide and the > clear care clean up tip sheet. I also included a tip sheet for utilizing > 8x8 to get ring group calls. > > After Hours Scheduling Process Guide: > https://docs.google.com/document/d/1I96lm98XFBp1bsIR7AzlcFJQnJnBZBBq/edit > > ClearCare Clean-up Tip Sheet: > https://docs.google.com/document/d/1taTOGTstRD1Unit3UAX76bYpLty0g32Q/edit > > 8x8 tip sheet: > https://docs.google.com/document/d/1T8L1FvxKiIThmaGGyF8Jrs92fRTNIvFW/edit > > Join with Google Meet > > Meeting link > meet.google.com/bjj-sghg-ajj > Join by phone(US) +1 515-726-3194 > PIN: 395447671 > > More phone numbers > Canada & Call Center Support > Tuesday Feb 27, 2024 =E2=8B=85 1:30pm =E2=80=93 2pm (Pacific Time - Los A= ngeles) > Guests > Gabrielle Wolfe - organizer > Sharon Speirs > Timothy Thomas > Mark Warner > --=20 Chuck Terlesky B.A., CCPE General Manager Winnipeg and Calgary Calgary: 403-301-3777 Winnipeg: 204-489-6000 TheKey.ca [image: TheKey] --0000000000008a9a460614a471af Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Tha= nks, I&#39;ll take a look and Ill get back=C2=A0to you today. On T= ue, Mar 26, 2024 at 1:47=E2=80=AFPM Timothy Thomas &lt; tt@thekey.com &gt; wrote: These are the requirements to m= ove to Frax after hours. Let me know if you think your clear care is up to = par.=C2=A0 Tim = Thomas Head of Canada Division = Please note my email has changed: tt@TheK= ey.com <td style=3D"padding:16px 0px 0px;font-f