Re: Fwd: Clear Care Access - [#1049603]

From: Roxana Cruz <clearcaresupport@homecareassistance.com>
To: tt@thekey.com
CC: clearcaresupport@thekey.com, amanda.mansfield@thekey.com
Date: hu, 30 Jan 2025 19
Folder: INBOX

You’re welcome!

On
Thu, 30 Jan at 2:42 PM
, Amanda Mansfield <amanda.mansfield@thekey.com> wrote:
Hi Roxana,
Yes, I did use the same password. Thanks so much for sharing this link, it will make it a lot easier.

Thanks,
Amanda

On Thu, Jan 30, 2025 at 12:30 PM Roxana Cruz <clearcaresupport@homecareassistance.com> wrote:

Each agency has it's own URL.

Did you happen to create the same password for each Canada agency? If so, you can use that same password using this link https://app.clearcareonline.ca/ and toggle between agency's.

On
Thu, 30 Jan at 12:08 PM
, Amanda Mansfield <amanda.mansfield@thekey.com> wrote:
Hi Roxana,
Thank you. I now have access.

Can you please clarify, do I need to log into each district differently?

Thanks,
Amanda

On Thu, Jan 30, 2025 at 11:51 AM Roxana Cruz <clearcaresupport@homecareassistance.com> wrote:

Hi Timothy,

We see that Amanda has access to all Canada agency's. We can resend her the invite via CC to reset her password.

Hi Amanda - you will receive 5 emails 1 per agency to reset your password for each CA CC agency.

Thanks,

Amanda Mansfield
Account Manager / Lifeguard at TheKey
514-907-5065
TheKey.ca