Hi there
Antonio did not receive the Jumpcloud email - can it still be sent as I
think you said it would come in at 4 am - he checked all files ie spam etc
can you confirm if it was sent?
Sharon
Sharon, Speirs
General Manager
Vancouver, BC
Office: 778.279.3634
sspeirs@thekey.com
TheKey.ca <https://thekey.ca/>
[image: TheKey]
On Thu, May 23, 2024 at 1:10 PM HR Service Center Support <
HRServiceCenter@thekey.com> wrote:
> Hi Timothy,
>
> Thank you for reaching out to HR Service Center. I am happy to help!
>
> I have updated the start date for Luis Rosales in Workday to tomorrow.
>
> An automated email with his Jumpcloud access will be sent at 4AM EST
> tomorrow, May 24th, to his personal email address along with a separate
> email with further instructions.
>
> If for some reason he does not receive this email, please reach out to IT
> at Itsupport@thekey.com.
>
> Please respond to this email if you have any questions or need further
> assistance.
>
> Thank you,
> Your Human Resources Service Center
> 1.888.874.8088
>
> You can follow the progress of your inquiry by clicking this link:
> https://thekey.freshservice.com/helpdesk/tickets/115812
>
> *Please share your experience - *Click here to complete a 3-question
> survey <https://forms.gle/EkuQxQwCB6HeboAMA>
>
> On Thu, May 23 3:53 PM , HR Service Center Support <
> HRServiceCenter@thekey.com> wrote:
> Hi Timothy,
>
> Thank you for contacting the HR Service Center. I am happy to help you!
>
> We are working on your inquiry INC-115812 and will reach out to you if we
> have any additional questions.
>
> Thank you,
> Your Human Resources Service Center
> 1.888.874.8088
>
> You can follow the progress of your inquiry by clicking this link:
> https://thekey.freshservice.com/helpdesk/tickets/115812
>
> *Please share your experience - *Click here to complete a 3-question
> survey <https://forms.gle/EkuQxQwCB6HeboAMA>
>
> On Thu, May 23 3:50 PM , Timothy <tt@thekey.com> wrote:
> Hi
>
> We need to move up Luis's start date from May 28th, to tomorrow May 24th
> as he will be training with our on-call manager this weekend. We need him
> to receive his Jumpcloud invite tomorrow morning along with his email
> access.
>
> Can this be done?
>
> Thanks
>
> --
> Tim Thomas
> Head of Canada Division
> *Please note my email has changed:*
> tt@TheKey.com <tt@thekey.com>
> (514) 591-9387
> TheKey.ca <https://www.thekey.ca/>
> [image: TheKey] <https://www.thekey.com/>
>
>
>
> [#INC-115812]:424188:fs
>