Re: Caregiver Contract Government Bid

From
Christina Archer <christina.archer@thekey.com>
To
Timothy Thomas <tt@thekey.com>
CC
Steve Koyanagi <skoyanagi@thekey.com>, Kathryn Nester <knester@thekey.com>, Legal <legal@thekey.com>, Joey Taylor <joey.taylor@thekey.com>, Carolyn Daoust <carolyn.daoust@thekey.com>, Elisabeth Cox <elisabeth.cox@thekey.com>
Date
Mon, 18 Aug 2025 13
Folder
INBOX
Resending here:
https://docs.google.com/document/d/12ChediG7EB6riDZiUDk4Hggsq26MS-c2/edit?usp=sharing&ouid8247251376036287077&rtpof=true&sd=true

Let me know if you need anything else.

Best,

*Christina Archer*

Manager, Onboarding Experience | TheKey

Mobile: 279-243-2425 x790013 | Cell: 813-501-2201

[image: https://calendar.app.google/7J7LdKd5E82sFi4KA]
<https://calendar.app.google/7J7LdKd5E82sFi4KA>

On Mon, Aug 18, 2025 at 1:47 PM Timothy Thomas <tt@thekey.com> wrote:

> Kathryn mentioned she would assist in translating the French copy. I
> haven’t see than updated version yet.
>
> On Mon, Aug 18, 2025 at 1:40 PM Christina Archer <
> christina.archer@thekey.com> wrote:
>
>> Hi Steve,
>>
>> A manual change was made to the document last week:
>> https://docs.google.com/document/d/1CDVcIciN1lVVRBBei9bIB11VMacPSDiDGBK1f-YdFWI/edit?usp=sharing
>>
>> Please clarify what additional you need from me?
>>
>> Thank you,
>>
>> *Christina Archer*
>>
>> Manager, Onboarding Experience | TheKey
>>
>> Mobile: 279-243-2425 x790013 | Cell: 813-501-2201
>>
>>
>> [image: https://calendar.app.google/7J7LdKd5E82sFi4KA]
>> <https://calendar.app.google/7J7LdKd5E82sFi4KA>
>>
>>
>> On Mon, Aug 18, 2025 at 1:33 PM Steve Koyanagi <skoyanagi@thekey.com>
>> wrote:
>>
>>> Christina, can we just do a manual change?
>>>
>>> We're just looking to submit this as part of an application and not to
>>> roll this out live as Tim only wants to use this version if we get the
>>> contract approved. Tim, can you confirm that is right?
>>>
>>> On Mon, Aug 18, 2025 at 10:29 AM Timothy Thomas <tt@thekey.com> wrote:
>>>
>>>> Ok thank you. The deadline is tomorrow.
>>>>
>>>> On Mon, Aug 18, 2025 at 1:21 PM Christina Archer <
>>>> christina.archer@thekey.com> wrote:
>>>>
>>>>> Hi Tim,
>>>>>
>>>>> I've submitted a request to the iCims team who will be processing the
>>>>> change to the Canada pre-hire packet. I've just reached out and requested
>>>>> they expedite our request.
>>>>>
>>>>> Thank you,
>>>>>
>>>>> *Christina Archer*
>>>>>
>>>>> Manager, Onboarding Experience | TheKey
>>>>>
>>>>> Mobile: 279-243-2425 x790013 | Cell: 813-501-2201
>>>>>
>>>>>
>>>>> [image: https://calendar.app.google/7J7LdKd5E82sFi4KA]
>>>>> <https://calendar.app.google/7J7LdKd5E82sFi4KA>
>>>>>
>>>>>
>>>>> On Mon, Aug 18, 2025 at 1:04 PM Timothy Thomas <tt@thekey.com> wrote:
>>>>>
>>>>>> Hi Christina.
>>>>>>
>>>>>> Were the changes applied? I’m still seeing the old language in the
>>>>>> non-solicitation section.
>>>>>>
>>>>>> Thanks
>>>>>> Tim
>>>>>>
>>>>>>
>>>>>> On Thu, Aug 14, 2025 at 2:01 PM Christina Archer <
>>>>>> christina.archer@thekey.com> wrote:
>>>>>>
>>>>>>> Good afternoon,
>>>>>>>
>>>>>>> Here is the link to the French agreement. Please review for accuracy
>>>>>>> to ensure it meets the legal requirements before distributing.
>>>>>>>
>>>>>>>
>>>>>>> https://docs.google.com/document/d/12ChediG7EB6riDZiUDk4Hggsq26MS-c2/edit?usp=sharing&ouid8247251376036287077&rtpof=true&sd=true
>>>>>>>
>>>>>>> Best,
>>>>>>>
>>>>>>> *Christina Archer*
>>>>>>>
>>>>>>> Manager, Onboarding Experience | TheKey
>>>>>>>
>>>>>>> Mobile: 279-243-2425 x790013 | Cell: 813-501-2201
>>>>>>>
>>>>>>>
>>>>>>> [image: https://calendar.app.google/7J7LdKd5E82sFi4KA]
>>>>>>> <https://calendar.app.google/7J7LdKd5E82sFi4KA>
>>>>>>>
>>>>>>>
>>>>>>> On Thu, Aug 14, 2025 at 11:29 AM Timothy Thomas <tt@thekey.com>
>>>>>>> wrote:
>>>>>>>
>>>>>>>> Thank you.
>>>>>>>>
>>>>>>>> On Thu, Aug 14, 2025 at 9:22 AM Kathryn Nester <knester@thekey.com>
>>>>>>>> wrote:
>>>>>>>>
>>>>>>>>> I'll work with Christina to get the changes made to the French
>>>>>>>>> version if you can approve it for accuracy once adjusted.
>>>>>>>>>
>>>>>>>>> On Thu, Aug 14, 2025 at 9:06 AM Timothy Thomas <tt@thekey.com>
>>>>>>>>> wrote:
>>>>>>>>>
>>>>>>>>>> Could someone send me a word copy of the current French agreement
>>>>>>>>>> so that I can incorporate the changes?
>>>>>>>>>>
>>>>>>>>>> On Wed, Aug 13, 2025 at 12:46 PM Christina Archer <
>>>>>>>>>> christina.archer@thekey.com> wrote:
>>>>>>>>>>
>>>>>>>>>>> Thank you all for your patience, while I caught up :)
>>>>>>>>>>>
>>>>>>>>>>> Here is the link to the updated document:
>>>>>>>>>>> https://docs.google.com/document/d/1CDVcIciN1lVVRBBei9bIB11VMacPSDiDGBK1f-YdFWI/edit?usp=sharing
>>>>>>>>>>>
>>>>>>>>>>> Please review the changes and confirm it's correct and approved
>>>>>>>>>>> to be added to the Canada Pre-Hire Packet.
>>>>>>>>>>>
>>>>>>>>>>> Best,
>>>>>>>>>>>
>>>>>>>>>>> *Christina Archer*
>>>>>>>>>>>
>>>>>>>>>>> Manager, Onboarding Experience | TheKey
>>>>>>>>>>>
>>>>>>>>>>> Mobile: 279-243-2425 x790013 | Cell: 813-501-2201
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> [image: https://calendar.app.google/7J7LdKd5E82sFi4KA]
>>>>>>>>>>> <https://calendar.app.google/7J7LdKd5E82sFi4KA>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> On Wed, Aug 13, 2025 at 2:16 PM Kathryn Nester <
>>>>>>>>>>> knester@thekey.com> wrote:
>>>>>>>>>>>
>>>>>>>>>>>> @Christina Archer <christina.archer@thekey.com> Steve Koyanagi
>>>>>>>>>>>> is legal. He is the one that has asked that we make these changes.
>>>>>>>>>>>>
>>>>>>>>>>>> On Wed, Aug 13, 2025 at 2:13 PM Christina Archer <
>>>>>>>>>>>> christina.archer@thekey.com> wrote:
>>>>>>>>>>>>
>>>>>>>>>>>>> Hello again,
>>>>>>>>>>>>>
>>>>>>>>>>>>> After consulting with the Compliance leadership, they
>>>>>>>>>>>>> recommended that I loop in legal so they can properly assist you with this.
>>>>>>>>>>>>>
>>>>>>>>>>>>> @Legal <legal@thekey.com>, please see the request in the
>>>>>>>>>>>>> email chain.
>>>>>>>>>>>>>
>>>>>>>>>>>>> Thank you all!
>>>>>>>>>>>>>
>>>>>>>>>>>>> Best,
>>>>>>>>>>>>>
>>>>>>>>>>>>> *Christina Archer*
>>>>>>>>>>>>>
>>>>>>>>>>>>> Manager, Onboarding Experience | TheKey
>>>>>>>>>>>>>
>>>>>>>>>>>>> Mobile: 279-243-2425 x790013 | Cell: 813-501-2201
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>> [image: https://calendar.app.google/7J7LdKd5E82sFi4KA]
>>>>>>>>>>>>> <https://calendar.app.google/7J7LdKd5E82sFi4KA>
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>> On Wed, Aug 13, 2025 at 1:52 PM Timothy Thomas <tt@thekey.com>
>>>>>>>>>>>>> wrote:
>>>>>>>>>>>>>
>>>>>>>>>>>>>> End of the day tomorrow please.
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> On Wed, Aug 13, 2025 at 11:35 AM Christina Archer <
>>>>>>>>>>>>>> christina.archer@thekey.com> wrote:
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Good afternoon,
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> I'll connect with Elisabeth and we will work through this. I
>>>>>>>>>>>>>>> understand this is time-sensitive, but could you please provide a deadline
>>>>>>>>>>>>>>> for this to be completed?
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> I appreciate the additional information.
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Best,
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> *Christina Archer*
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Manager, Onboarding Experience | TheKey
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Mobile: 279-243-2425 x790013 | Cell: 813-501-2201
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> [image: https://calendar.app.google/7J7LdKd5E82sFi4KA]
>>>>>>>>>>>>>>> <https://calendar.app.google/7J7LdKd5E82sFi4KA>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> On Wed, Aug 13, 2025 at 12:33 PM Kathryn Nester <
>>>>>>>>>>>>>>> knester@thekey.com> wrote:
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Hi Team,
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> I'm looping in Christina Archer and Elisabeth Cox. Quebec
>>>>>>>>>>>>>>>> needs some changes made to the caregiver agreements (please see below) to
>>>>>>>>>>>>>>>> ensure compliance with the labour board. Is this something you are able to
>>>>>>>>>>>>>>>> assist in making changes to?
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Thanks,
>>>>>>>>>>>>>>>> Kathryn
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> On Wed, Aug 13, 2025 at 12:22 PM Steve Koyanagi <
>>>>>>>>>>>>>>>> skoyanagi@thekey.com> wrote:
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Hi Kathryn,
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Are you or the key HR stakeholder that oversees these
>>>>>>>>>>>>>>>>> agreements able to assist with this one for Tim?
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> On Wed, Aug 13, 2025 at 5:53 AM Timothy Thomas <
>>>>>>>>>>>>>>>>> tt@thekey.com> wrote:
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Hi Steve,
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> We need to make some edits to our caregiver agreement to
>>>>>>>>>>>>>>>>>> ensure compliance with the Quebec  labor board CNESST which oversees agency
>>>>>>>>>>>>>>>>>> permits.
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> I knew we had an issue with the non compete but I ran it
>>>>>>>>>>>>>>>>>> all through AI to see if other things were flagged. See below.
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Could we get a fresh copy we can use for hires
>>>>>>>>>>>>>>>>>> For this contract only?
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Copy-ready edits (drop straight into your template)
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>    1.
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>    Delete the “12 hours per day” sentence in Section 3
>>>>>>>>>>>>>>>>>>    and insert:
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>    “Overtime is calculated in accordance with Québec
>>>>>>>>>>>>>>>>>>    labour standards. Hours over 40 in a week are paid at one and one-half
>>>>>>>>>>>>>>>>>>    times the regular hourly wage.”
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>    2.
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>    Replace the Québec non-hire/non-service clause with:
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>    “For the **first six (6) months from the start of any
>>>>>>>>>>>>>>>>>>    assignment with a client, the Employee agrees not to accept direct
>>>>>>>>>>>>>>>>>>    employment by that client without the Agency’s written consent. After that
>>>>>>>>>>>>>>>>>>    6-month period, this Agreement does not restrict the client from hiring the
>>>>>>>>>>>>>>>>>>    Employee. No territorial restriction applies.”
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>    3.
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>    Tighten the deductions clause:
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>    “No deduction will be made unless required by law or
>>>>>>>>>>>>>>>>>>    specifically authorized in writing by the Employee for a stated purpose and
>>>>>>>>>>>>>>>>>>    amount/duration. No fees related to client assignment or required training
>>>>>>>>>>>>>>>>>>    will be charged to the Employee.”
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> ---------- Forwarded message ---------
>>>>>>>>>>>>>>>>>> From: Carolyn Daoust <carolyn.daoust@thekey.com>
>>>>>>>>>>>>>>>>>> Date: Wed, Aug 13, 2025 at 6:10 AM
>>>>>>>>>>>>>>>>>> Subject: Caregiver Contract
>>>>>>>>>>>>>>>>>> To: Sandra Daoust <sandaoust18@gmail.com>, Joey Taylor <
>>>>>>>>>>>>>>>>>> joey.taylor@thekey.com>, Timothy Thomas <tt@thekey.com>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Hi Sandra.
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Attached are copies of the French and English Caregiver
>>>>>>>>>>>>>>>>>> contracts. Melissa has to enter a Caregiver name to access it so she put
>>>>>>>>>>>>>>>>>> "Test Employee". Let me know if this works and if you need anything else.
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Thanks.
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> *Carolyn Daoust*
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Gestionnaire des Ressources Humaines/Employee Care Manager
>>>>>>>>>>>>>>>>>> Ressources Humaines/Human Resources
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> 514-907-5065
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> TheKey.ca <https://thekey.ca/>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> [image: TheKey]
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> *Kathryn Nester*
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> HR Generalist | TheKey
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Mobile: 647.932.5787
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> <http://www.thekey.com>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> I am in the Eastern Time Zone and am sending this email at
>>>>>>>>>>>>>>>> a time that suits my work schedule; please do not feel obligated to reply
>>>>>>>>>>>>>>>> outside of your working hours.
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> --
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> *Kathryn Nester*
>>>>>>>>>>>>
>>>>>>>>>>>> HR Generalist | TheKey
>>>>>>>>>>>>
>>>>>>>>>>>> Mobile: 647.932.5787
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> <http://www.thekey.com>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> I am in the Eastern Time Zone and am sending this email at a
>>>>>>>>>>>> time that suits my work schedule; please do not feel obligated to reply
>>>>>>>>>>>> outside of your working hours.
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>
>>>>>>>>> --
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> *Kathryn Nester*
>>>>>>>>>
>>>>>>>>> HR Generalist | TheKey
>>>>>>>>>
>>>>>>>>> Mobile: 647.932.5787
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> <http://www.thekey.com>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> I am in the Eastern Time Zone and am sending this email at a time
>>>>>>>>> that suits my work schedule; please do not feel obligated to reply outside
>>>>>>>>> of your working hours.
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>

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