Re: Shift without clock in and out details

From
Meera Ladani <meera.ladani@thekey.com>
To
Jennifer Simpson <jennifer.simpson@bookjane.com>
CC
bookjane@homecareassistance.com
Date
Thu, 1 Jun 2023 11:39:11 -0400
Folder
INBOX
Hi Jennifer,

Good morning,

I did discuss this to Cidelia, but for some reason she is not able to clock
in or clock out for her shift. I will connect with her and see if she can
find a solution to it.

Thank you

--

Meera Ladani

Caregiver Recruiter


Office 5199542111

TheKey.ca   <https://thekey.ca/>

[image: TheKey]




On Thu, Jun 1, 2023 at 11:19 AM Jennifer Simpson <
jennifer.simpson@bookjane.com> wrote:

> Hello,
>
> Cidalia Fortunato continues to work without clocking in or out for her
> shifts.  Our customers use clock in and out data to verify shifts.
> If it is questioned whether or not an agency team member was on shift, we
> use the clock in and out data to verify.
>
> Please ensure Cidalia understands the importance of clocking in and out
> for each shift.
>
> Shift Id Caregiver Customer Resident Type Created At Start Date Start Time End
> Time
> 2331428 Cidalia Fortunato Ableliving Services- WHGH PSW (Shift) 2023-05-02
> 7:21 2023-05-22 15:00 23:00
> 2465044 Cidalia Fortunato Amica Pickering PSW (Shift) 2023-05-27 18:21
> 2023-05-27 23:30 7:00
>
> On Tue, May 23, 2023 at 1:33 PM Jennifer Simpson <
> jennifer.simpson@bookjane.com> wrote:
>
>> Hello,
>>
>> Below are shifts that cannot be verified as the caregiver did not clock
>> in or out for their shift.
>>
>> Could you please connect with the caregiver and confirm whether or not
>> they worked?
>> *If they did work but did not clock in or out, please find out why and
>> advise that it is required for each shift.*
>>
>> Please ask if they have their notifications turned out so that they
>> receive the reminders to clock in and out.
>>
>> Please send back the confirmation by Thursday.  If you have any
>> questions please let me know.
>> Cidalia Fortunato AbleLiving Services - Binbrook - See Notes - Community
>> Profile (other section) Home Care Assistance East (The Key) Personal
>> Support Worker (Shift) 5/13/23 23:00 5/14/23 7:00
>> Cidalia Fortunato AbleLiving Services - Binbrook - See Notes - Community
>> Profile (other section) Home Care Assistance East (The Key) Personal
>> Support Worker (Shift) 5/14/23 7:00 5/14/23 15:00
>>
>> On Tue, Apr 25, 2023 at 4:39 PM Meera Ladani <meera.ladani@thekey.com>
>> wrote:
>>
>>> Hi Jennifer,
>>> Cidelia confirmed that she has worked the shift on the mentioned date
>>> and time.
>>> Thank you
>>>
>>> --
>>>
>>> Meera Ladani
>>>
>>> Caregiver Recruiter
>>>
>>>
>>> Office 5199542111
>>>
>>> TheKey.ca   <https://thekey.ca/>
>>>
>>> [image: TheKey]
>>>
>>>
>>>
>>>
>>> On Mon, Apr 24, 2023 at 3:44 PM Jennifer Simpson <
>>> jennifer.simpson@bookjane.com> wrote:
>>>
>>>> Good Afternoon,
>>>>
>>>> Below is a shift that cannot be verified as the caregivers did not
>>>> clock in or out for their shift.
>>>>
>>>> Could you please connect with the caregiver and confirm whether or not
>>>> they worked?
>>>> If they did work but did not clock in or out, please find out why and
>>>> advise that it is required for each shift.
>>>>
>>>> Please ask if they have their notifications turned out so that they
>>>> receive the reminders to clock in and out.
>>>>
>>>> Please send back the confirmation by Thursday.  If you have any
>>>> questions please let me know.
>>>>
>>>> Shift Id CICO_Status Jane Location Start End
>>>> 2233060 No CICO Cidalia Fortunato PSW 1:1 (Home care) 4-14-2023
>>>> 3:30:00 PM 4-14-2023 8:00:00 PM
>>>>
>>>> Thanks,
>>>> Jennifer
>>>>
>>>> *Jennifer Simpson*
>>>>
>>>> General Manager, CareNetwork
>>>>
>>>> For immediate support: 1-855-265-5263
>>>>
>>>> Direct: 647-456-7870
>>>>
>>>> www.bookjane.com
>>>>
>>>>
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>>>> Thank you for your cooperation.
>>>>
>>>>