This is a multipart message in MIME format. ------=_NextPart_000_00AC_01DBAE97.50A6B940 Content-Type: multipart/alternative; boundary="----=_NextPart_001_00AD_01DBAE97.50A6B940" ------=_NextPart_001_00AD_01DBAE97.50A6B940 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Was that in 2024?=20 =20 =20 Kind regards- =20 Elizabeth Clark Director | TheKey Mobile: 619.822.4855 =20 =20 From: Timothy Thomas =20 Sent: Wednesday, April 16, 2025 5:56 AM To: eclark@thekey.com Cc: Steve Koyanagi ; Lito Delapena = Subject: Re: FW: 158229 Demetri Kontzamanis VIP - [#717843] =20 There was an amalgamation between Prairie Senior Care and Prairie = Seniors at Home, perhaps that what he is referring to? =20 On Tue, Apr 15, 2025 at 8:17=E2=80=AFPM > wrote: Hi There When we moved from Prairie to TheKey, it was just a DBA/name change = correct, the legal entity and TIN stayed the same. Is that correct?=20 =20 =20 Kind regards- =20 Elizabeth Clark Director | TheKey Mobile: 619.822.4855 =20 =20 From: sarantos.mattheos@gmail.com = >=20 Sent: Tuesday, April 15, 2025 5:01 PM To: 'Cathy Saari' >; = lito.delapena@thekey.com =20 Cc: 'Michelle Hudgins' >; eclark@thekey.com = =20 Subject: FW: 158229 Demetri Kontzamanis VIP - [#717843] Importance: High =20 This is completely incorrect. =20 =20 I think I figured out what the error is. I think you added up the = charges that have come out of Helene=E2=80=99s account that were payable = to The Key but not the ones to Prairie Seniors At Home Inc. I = don=E2=80=99t know why some of the charges show The Key and others show = Prairie Seniors At Home Inc given that everything has been invoiced by = The Key. =20 =20 Can you guys please take the time to ensure that this is done = accurately? =20 =20 Thanks, =20 Sarantos=20 =20 From: Cathy Saari >=20 Sent: April 15, 2025 12:08 PM To: sarantos.mattheos@gmail.com =20 Cc: lito.delapena@thekey.com =20 Subject: Re: 158229 Demetri Kontzamanis VIP - [#717843] =20 Hi Sarantos,=20 =20 I have attached the 2024 Statement for Demetri. Let us know if we can = help with anything else. Thanks, Cathy =20 =20 Cathy Saari Client Support Specialist | TheKey=20 1-866-226-1702 billing@thekey Hours-8:00am -5:00pm EST M-F =20 =20 =20 =20 717843:611100=20 ------=_NextPart_001_00AD_01DBAE97.50A6B940 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} </