This is a multi-part message in MIME format. ------=_NextPart_000_0032_01D29A52.699C6A60 Content-Type: text/plain; charset="utf-8" Content-Transfer-Encoding: quoted-printable yes I did receive your previous email, and thank you for that. My mother = is fine at present however I will keep your info on file for the future. From: Timothy Thomas Sent: Thursday, March 09, 2017 2:48 PM To: wsexton@cogeco.ca Subject: Re: Home Care Assistance Hello Steve, I wanted to follow up with you to ensure you received my previous email = along with attachments. Should you have any additional questions, or wish to schedule an = assessment with one of our care managers, please don't hesitate to = contact me. Regards, Timothy On Wed, Feb 22, 2017 at 11:29 AM, Timothy Thomas = wrote: Good morning Wayne, I spoke with your wife Joanna this morning regarding your mother's = potential care needs. We can most definitely assist her with some = additional hygiene and companionship care within Le Wellesley. Perhaps = Joanna can fill you in on our conversation. In the meantime, please find = enclosed a summary of our company and services. Home Care Assistance was founded by PhD level gerontologists. This = makes a big difference in the kind of support that our clients receive. = We specialize in high-quality Live-In care, but provide services on an = Hourly basis as well. We do not require a long-term contract or = depositâstay with us only as long as you are completely = satisfied. Home Care Assistance is unique in the home care industry because Our = Caregivers are trained in our proprietary Balanced Care Methodâ¢, = focusing on healthy nutrition, physical activity, Cognitive Stimulation, = social interaction and a sense of purpose to promote the highest quality = of life. We interview each prospective caregiver, check previous work = references, and complete a criminal background check. In addition, all = our caregivers must pass a psychological test developed exclusively for = Home Care Assistance to measure compassion, stability, honesty and = reliability. Our caregivers are bonded and insured so you can feel = confident in the knowledge that WE are RESPONSIBLE and ACCOUNTABLE for = the service we provide. While the safety and security of our clients is our priority, we also = believe that it is important to create a bond between the client and the = caregiver. With that in mind, we choose the most compatible caregiver = for our clients and continue to monitor the ongoing relationship to = ensure the highest level of satisfaction. Our minimum service is 12 hours/week, i.e. 3 days of 4 consecutive = hours or 2 days of 6 consecutive hours. Our hourly rate varies depending = on the complexity of care, currently $24 - $27 / hour + taxes. In the = case of Live-In, our rate is $300/day + taxes for a 24 hour shift. I hope this information has been helpful for you. Iâve = attached a brochure explaining our services in more detail along with =