--000000000000a9070805f75f9616 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Ali=E2=80=94let=E2=80=99s discuss again and we=E2=80=99ll update Tim and An= gie on the plan. On Mon, Mar 20, 2023 at 7:30 PM Timothy Thomas wrote: > Gary can we not upgrade this account temporarily? > > Angie, we need to purchase a multi user version of quickbooks to support > the Montreal market until we=E2=80=99re integrated. Can imagine this is t= oo costly. > Can you help with approval? > > On Mon, Mar 20, 2023 at 11:51 AM Ali Malik wrote: > >> Hi guys, >> >> This single user quickbooks has been an issue. Clients get upset when we >> delay on getting them documents, because this is solely related to time >> management on individuals using quickbooks. >> >> I know we have to bear with this for now , but wanted to bring this to >> your attention in case clients get upset with our timings on getting the= m >> their documents such as account statements etc. >> >> Currently right now there are 5 people that need to access QB at any >> given moment. Sometimes coordinating that is a nightmare. We also cannot >> delay billing and or receiving payments. Time management is key >> especially because we have other sites on our plate. >> >> For the time being, I suggest we put a timeline for the clients to >> receive their documents back, maybe something like 2-3 business days? >> >> Please let me know your thoughts. >> >> thank you >> >> -- >> *Ali Malik* >> Manager - Financial Operations >> >> -- > Tim Thomas > Head of Canada Division > *Please note my email has changed:* > tt@TheKey.com > (514) 591-9387 > TheKey.com > [image: TheKey] > --000000000000a9070805f75f9616 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Ali=E2=80=94let=E2=80=99s discuss again and we=E2=80=99ll= update Tim and Angie on the plan. On Mon, Mar 20, 2023 at 7:30 PM Timo= thy Thomas < tt@thekey.com > wrote= : Gary can we not upgrade this = account temporarily? Ang= ie, we need to purchase a multi user version of quickbooks to support the M= ontreal market until we=E2=80=99re integrated. Can imagine this is too cost= ly. Can you help with approval? On Mon, Mar 20, 2023 at 11:51 AM Ali Ma= lik < ali.malik= @thekey.com > wrote: Hi gu= ys, This single user quickbooks has been an issue.=C2=A0= Clients get upset when we delay on getting them documents, because this is = solely related=C2=A0to time management on individuals using quickbooks.=C2= =A0 I know we have to bear with this for now , but= wanted to bring this to your attention in case clients get upset with our = timings on getting them their documents such as account statements etc. Currently right now there are 5 people that need to a= ccess QB at any given moment. Sometimes coordinating that is a nightmare. W= e also cannot delay billing and or receiving=C2=A0payments. Time management= is key especially=C2=A0because we have other sites on our plate.=C2=A0 For the t