--0000000000007ae5ca05e6777433 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thanks Tim - I think the new recording will go live tonight but not until later tonight, hope that is okay. It should be live before tomorrow though, will that work? On Wed, Aug 17, 2022 at 1:59 PM Timothy Thomas wrote: > No need to apologize. The decision came down from Tad on Monday. > > Thanks for your speedy response and solutions. > You're the best! > Tim > > On Wed, Aug 17, 2022 at 4:58 PM Isabelle La wrote: > >> I=E2=80=99m so sorry Tim, I was not informed of the delay in rebrand. I = can get >> this update done today within the next hour or two. Apologies for the >> inconvenience, I=E2=80=99ll work on this after my next appointment >> >> >> >> On Wed, Aug 17, 2022 at 1:56 PM Timothy Thomas wrote: >> >>> Hi Isabelle, >>> >>> Carolina just pointed out that the auto attended reads as we're TheKey >>> formerly HCA...As you may know or may not know, the rebrand has been >>> delayed to January 22. We will need this re-recorded to Home Care >>> Assistance, and ensure it's consistent with all Canadian sites. >>> >>> Thank you! >>> Tim >>> >>> -- >>> Tim Thomas >>> Head of Canada Division >>> *Please note my email has changed:* >>> tt@TheKey.com >>> (514) 591-9387 >>> TheKey.com >>> [image: TheKey] >>> >> -- >> -- >> *Isabelle La * >> Project Management, IT Dept. >> * Please note my email has changed: * >> ila@thekey.com >> Direct: 650-231-5733 >> Fax: 919-377-9020 >> >> TheKey.com >> [image: TheKey] >> > > > -- > Tim Thomas > Head of Canada Division > *Please note my email has changed:* > tt@TheKey.com > (514) 591-9387 > TheKey.com > [image: TheKey] > --=20 -- *Isabelle La * Project Management, IT Dept. * Please note my email has changed: * ila@thekey.com Direct: 650-231-5733 Fax: 919-377-9020 TheKey.com [image: TheKey] --0000000000007ae5ca05e6777433 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thanks Tim - I think the new recording will go live tonig= ht but not until later tonight, hope that is okay. It should be live before= tomorrow though, will that work?=C2=A0 On Wed, Aug 17, 2022 at 1:59 PM= Timothy Thomas < tt@thekey.com > = wrote: No need to = apologize. The decision came down from Tad on Monday. Th= anks for your speedy response and solutions.=C2=A0 You're the best!= Tim On Wed, Aug 17, 2022 at 4:58 PM Isabelle La < ila@thekey.com > w= rote: I=E2=80=99m so sorry Tim, I was not informed of the delay in rebr= and. I can get this update done today within the next hour or two. Apologie= s for the inconvenience, I=E2=80=99ll work on this after my next appointmen= t=C2=A0 On Wed,= Aug 17, 2022 at 1:56 PM Timothy Thomas < tt@thekey.com > wrote: Hi Isabelle, Carolina just pointed out that=C2=A0the auto attended reads as = we're TheKey formerly HCA...As you may know or may not know, the rebran= d has been delayed to January 22. We will need this re-recorded to Home