--000000000000f41c5205e105bbed Content-Type: multipart/alternative; boundary="000000000000f41c5005e105bbec" --000000000000f41c5005e105bbec Content-Type: text/plain; charset="UTF-8" Hi there, I will send another email that explains the issue in more detail this afternoon. The date/time issue has resolved the issues from the previous months. This did not however solve the variances from the month of May. I will keep trying to figure out what caused this but it is a little bit of a 'needle in a haystack' situation. [image: Screen Shot 2022-06-09 at 11.45.02 AM.png] Thanks, Eric On Thu, Jun 9, 2022 at 9:52 AM Taneshia Persaud wrote: > Appreciate the update, Eric. > > Thanks, > > Taneshia > > On Thu, Jun 9, 2022 at 9:48 AM Eric Sloan wrote: > >> HI Taneshia, >> >> Sorry for the delay on this. Investigating this morning and will get back >> to you when I have some answers. >> >> Thanks, >> Eric >> >> On Tue, Jun 7, 2022 at 1:07 PM Taneshia Persaud > taneshia.persaud@thekey.com> wrote: >> >>> Great, thanks! >>> >>> On Tue, Jun 7, 2022 at 1:06 PM Eric Sloan >>> wrote: >>> >>>> Hi Taneshia, >>>> >>>> I will try and look into this issue this afternoon. >>>> >>>> Thanks, >>>> Eric Sloan >>>> >>>> On Tue, Jun 7, 2022 at 12:10 PM Taneshia Persaud >>> taneshia.persaud@thekey.com> wrote: >>>> >>>>> Hello Eric, >>>>> >>>>> There seems to be a discrepancy in the Toronto reporting. The Revenue >>>>> line on the Google Sheet below was updated based on exact numbers in the >>>>> tableau report from a couple weeks ago. As you can see, the numbers no >>>>> longer match. Once the reports are finalized, what would be the reasons >>>>> past values would change in future weeks? Also,this morning when I reviewed >>>>> the tableau report, it was showing $4K and change for two different weeks >>>>> in April 2022. When I looked again now, it has since resolved itself. >>>>> >>>>> Lastly, I noticed this week it is showing 3 SOC, but I believe there >>>>> are only 2. Could you look into this, please? >>>>> >>>>> Thanks, >>>>> >>>>> Taneshia >>>>> >>>>> -- >>>>> *Taneshia Persaud*, RPN, GCP >>>>> General Manager - Toronto >>>>> >>>>> *Please note my email has changed:* >>>>> Taneshia.Persaud@TheKey.com >>>>> >>>>> [image: TheKey] >>>>> [image: 6E309893-FC66-4852-BD47-F8E153AC1EFD.png] >>>>> >>>>> >>> >>> -- >>> *Taneshia Persaud*, RPN, GCP >>> General Manager - Toronto >>> >>> *Please note my email has changed:* >>> Taneshia.Persaud@TheKey.com >>> >>> [image: TheKey] >>> >>> > > -- > *Taneshia Persaud*, RPN, GCP > General Manager - Toronto > > *Please note my email has changed:* > Taneshia.Persaud@TheKey.com > > [image: TheKey] > > --000000000000f41c5005e105bbec Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi there, I will send another email that ex= plains the issue in more detail this afternoon.=C2=A0 The date/time issue has resolved the issues from the previous months.= =C2=A0 This did not however solve the variances fr= om the month of