--00000000000054d7e505dabb5da9 Content-Type: text/plain; charset="UTF-8" hiya, It looks like everything must have gotten fixed in SalesForce because I am seeing all of these clients now. It looks like there are two Feb payouts that were missed due to it not being right in Salesforce. Tim, I will send these over later today for processing. BW, Rebecca On Wed, Mar 16, 2022 at 1:15 PM Timothy Thomas wrote: > Hi Rebecca, > > When you're back in the office next week, could you please have a look at > Taylor Cleland's CCM commission report for February. There's null data for > certain clients. I think there was a salesforce bug. The GM Cheryl included > some comments below. > > *Gyllenhammar- *start date December 10th (total weekly hours 84) - > currently closed properly but not in Taylor's AP > > *Jeffery- *start date November 13th (total weekly hours started at 28 > then dropped to approximately 26) - currently closed properly but not in > Taylor's AP > > *King- *start date November 8th (total weekly hours 20) -currently closed > properly but not in Taylor's AP > > *McBrien- *start date January 2nd (total weekly hours 84) - currently > closed properly but not in Taylor's AP > > *Napier- Andrews-* start date January 27th (total weekly hours 20) - NOT > in our client accounts and not in Taylor's AP > > *Osagie-* start date January 22nd (total weekly hours 48) - NOT in our > client accounts and not in Taylor's AP > > *Wright-* start date January 12th (total weekly hours 77 hours then > dropped to 70) - NOT in our client accounts and not in Taylor's AP > > *Wynick-* start date January 18th (total weekly hours 31) - NOT in our > client accounts and not in Taylor's AP > > Thanks! > > ---------- Forwarded message --------- > From: Cheryl Cartwright > Date: Wed, Mar 16, 2022 at 8:56 AM > Subject: Re: Taylor Commission > To: Timothy Thomas > > > Okay thanks. > > On Wed., Mar. 16, 2022, 8:46 a.m. Timothy Thomas, tt@homecareassistance.com> wrote: > >> Rebecca who manages this is out of office until Monday. Hold off for now >> and I'll get this corrected for your next pay run. >> >> On Tue, Mar 15, 2022 at 8:02 PM Cheryl Cartwright > ccartwright@homecareassistance.com> wrote: >> >>> Pehr Gyllenhammar ia a client of hers that she was just about to hit 3 >>> months on. The payout for that one client I believe was 450. Then all of a >>> sudden everything disappeared from the AP and with it went her bonus. >>> >>> >>> >>> On Tue., Mar. 15, 2022, 6:25 p.m. Timothy Thomas, >> tt@homecareassistance.com> wrote: >>> >>>> Hmm ok let me speak to Rebecca. Sorry about that >>>> >>>> On Tue, Mar 15, 2022 at 6:21 PM Cheryl Cartwright >>> ccartwright@homecareassistance.com> wrote: >>>> >>>>> Just two weeks ago she had 450 and then all of a sudden with the >>>>> dashboard it changed and all her clients went away from AP. I fixed all >>>>> this so why is it still reading 93 dollars. Its not fair she isn't being >>>>> paid for her efforts due to a glitch. >>>>> >>>>> On Tue., Mar.