----==_mimepart_6658c6d93129d_ab3fe0fb1faf8892141af Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi=C2=A0Chandani, Thank you for reaching out. I had the opportunity t= o speak with the employee today, and based on the information I gathered,= this matter will fall under a WCB case. During our conversation today, y= ou mentioned that you have already opened a WCB case and will be processi= ng the paperwork later today. Thank you for taking the time to do that.=C2= =A0 I have informed the employee that she can reach out to me via cel= l phone anytime if she needs to speak or have any concerns. Please keep m= e updated on any changes.=C2=A0 Thank you,=C2=A0 Christa Carter-M= ark You can follow the progress of your inquiry by clicking this link:=C2= =A0https://thekey.freshservice.com/helpdesk/tickets/116273 = On Thu, May 30 12:51 PM , Timothy wrote: adding=C2=A0@Christa Carter-Mark=C2=A0for visibility. = = = = = On Thu, May 30, 2024 at 12:37=E2=80=AFPM Chandani Patel wrote: = = = Hello,=C2=A0 = I just wanted to follow up as I have not yet heard anything back from th= e employee relations team.=C2=A0 = = Thank you=C2=A0 = = = On Tue, May 28, 2024 at 3:03=E2=80=AFPM HR Service Center Support wrote: = = = = = = Hi=C2=A0Chandani, = = Thank you for contacting the HR Service Center. I am happy to help you! = = = Based on the information you provided, we will=C2=A0be partnering with th= e employee relations team. = = If you have any questions regarding this matter, please reply to this e= mail. = Thank you, = Your Human Resources Service Center = 1.888.874.8088 = = You can follow the progress of your inquiry by clicking this link:=C2=A0= https://thekey.freshservice.com/helpdesk/tickets/116273 = = = Please share your experience -=C2=A0Click here to complete a 3-question s= urvey = = = On Tue, May 28 4:58 PM , Chandani wrote: = Good afternoon, = I trust this message finds you well. I am reaching out to address an urg= ent matter concerning a report of sexual abuse within a client's home. Th= e individuals involved are Client Eduardo Marcia and Caregiver Erecca Del= acion. = Attached is the Incident Report completed by our staff today, documentin= g all relevant interactions pertaining to this incident. Each detail has = been diligently noted and recorded in the caregiver's file. = I eagerly await your response regarding the necessary steps we can take = to support our staff in handling this matter effectively. = Thank you for your attention to this pressing issue. = = = -- = = Kind Regards,=C2=A0 Chandani Patel=C2=A0 Employee Care Manager / Human Resources of=C2=A0Calgary, Alberta & Winnip= eg, Manitoba=C2=A0 ________________________ = Calgary Office: 403-301-3777 Winnipeg Office:=C2=A0204-489-6000 Direct Nu= mber:=C2=A0403-333-0999 TheKey.ca = = = = = = = = = = [#INC-116273]:424188:fs = = = = -- = = Kind Regards,=C2=A0 Chandani Patel=C2=A0 Employee Care Manager / Human Resources of=C2=A0Calgary, Alberta & Winnip= eg, Ma