--0000000000003da54d05ea4b9005 Content-Type: multipart/alternative; boundary="0000000000003da54b05ea4b9003" --0000000000003da54b05ea4b9003 Content-Type: text/plain; charset="UTF-8" Hi Tim, Many of Calgary's leads are coming in after hours. The on-call service is butchering them. This is just a small sample of what we are dealing with. Hopefully you are able to open the audio file I have attached. Dennis Fancy, BSP Care Solutions Manager *Please note my email has changed:* dfancy@thekey.com TheKey.com [image: TheKey] --0000000000003da54b05ea4b9003 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Tim, Many of Calgary's leads are coming in after hours. The = on-call service is butchering them. This is just a small sample of what we = are dealing with. Hopefull= y you are able to open the audio file I have attached. Dennis Fancy, BSP Care Solutions Manager= Please note my email has changed: dfancy@thekey.com TheKey.com --0000000000003da54b05ea4b9003-- --0000000000003da54d05ea4b9005 Content-Type: audio/mpeg; name="RE23c88108cdc874346839d33a0af18ed4 (1).mp3" Content-Disposition: attachment; filename="RE23c88108cdc874346839d33a0af18ed4 (1).mp3" Content-Transfer-Encoding: base64 Content-ID: X-Attachment-Id: f_l8vt3tdz0 SUQzBAAAAAAAI1RTU0UAAAAPAAADTGF2ZjU4LjI5LjEwMAAAAAAAAAAAAAAA//OAwAAAAAAAAAAA AEluZm8AAAAPAAANAAAKnYwAAwYICw0QEhQXGRweIiQnKSwuMTM2ODs9QUNGSEtNUFJUV1lcXmJk Z2lsbnFzdnh7fYGDhoiLjZCSlJeZnJ6ipKeprK6xs7a4u73Bw8bIy83Q0tTX2dze4uTn6ezu8fP2 +Pv9AAAAAExhdmM1OC41NAAAAAAAAAAAAAAAACQCeQAAAAAACp2MC7Bl7gAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAP/zgMQAJwkCkA9YSAEIBhZwzhdiwipFiNcfxrCx4WwA tQYBGIQGAgAU0XWztnbO3Lct/3/h8EAQDAoFAoFCBAKxWTo0aNGjRoECBAgQIGINznOc5zmwAAAA AB4eHh4YAAAA7//qQAAAAQ2Hh4eGAAAAAAeHh4eGAAAAAAeHh4eGAAAACA8PDw9IAAAA7+j///// ///AAAP6Hh4ekAAAA8PDz/0AABnpw8eqqAALhLCb4gxhYYmNibDhIFH5IAgZyNpiryZmdV8UB8zL 7TdarMT/84LEJjNjbnmxnJAAAbODiwoLRrwyGDweALQNngBQFnmRfDdCniphkELnRWp41NRkxoE2 OUfFJCzTpmVSuSwpAgY544RSJeNh8Go5hFSClIZoxEhGkRiyIkRMmFzD5Ws+Shw5LMtlotRwCuit S8gXiComOXThEiXL3H8Zsc0Zv6JoZF4zyxRKKkv///8jll0hpkTQ5RiTI5JkXhzjE1ID/////pGR eRRMUkkupIyWYl0yLxFqKwBk1GomAOAAFQEgACaYEYi5gzBvmHIDOYUA4//zgsQcMFmeNAHewACZ LQ/p72MinUZDGZFIIhhvBwmEoESYHwA5gVgQGBYACVQAAEA8JAFCMAYwAAAJ11gEAMscGqHXFgBn UXmm2vtOLSqAO0kezYRAQIDWkY1ABoi7WyFoBRRdRpuREMmEJOR4TcEWi7A18rWwBEARKg4LhSzL JKyLQLIIYCqEBkEFmkD1ToIUYE2EXCsIBYKMQ8WEaOCgIvFnDsoBEYeVAhlQAtiHItP1Bw/IRKAA eDgCDg0BCEYozgWCI6LwMAUGAGgTJqU5//OCxB4v2ZYoAOfyRFpGeOpQxgtQC8YD6AICSxgrpm