--0000000000005dbdf006203190db Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hello! This was a family member that was not active in the Clients life at all during the time we provided service. This Client was a long term Tier 1 Client that was very happy and the Attorney who referred us was indeed VERY happy. I am not sure why she scored so low. I have called and left a voicemail for her to call me back but, I doubt she will return my call. I have also reached out to the attorney for feedback. Once I speak to one or the other I will update the note. On Wed, Aug 21, 2024 at 9:08=E2=80=AFAM Timothy Thomas wrot= e: > Hey Brooke, > > I'm sure you saw this already but I wanted to flag it in case. > > Let me know what you think the issue is here - thanks > > -- > > *Tim Thomas* > Head of Midwest & Canada Divisions | *TheKey* > Mobile: 514.591.9387 > [image: TheKey] > --0000000000005dbdf006203190db Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hello!=C2=A0 This was a family member that was not act= ive in the Clients life=C2=A0at all during the time we provided service. Th= is Client was a long term Tier 1 Client that was very happy and the Attorne= y who referred us was indeed VERY happy. I am not sure why she scored so lo= w. I have called and left a voicemail for her to call me back but, I doubt = she will return my call. I have also reached out to the attorney for feedba= ck. Once I speak to one or the other I will update=C2=A0the note.=C2=A0 On Wed, Aug 21, 2024 at 9:08=E2=80=AFAM Timothy Thomas < tt@thekey.com > wrote: Hey=C2=A0Brooke, = I'm sure you saw this already but I wanted to flag it in cas= e.=C2=A0 Let me know what you think the issue is h= ere - thanks -- Tim Thomas Head of Midwest & Canada Divisions |=C2=A0 TheKey = Mobile: 514.591.9387 --0000000000005dbdf006203190db--