----==_mimepart_66d86a0542070_1e03fcf07a1dbbc172448e Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Cheryl,=C2=A0 Sorry for the delay. =C2=A0This is complete. Thanks= ,=C2=A0 Mark Warner = = On Wed, 4 Sep at 8:12 AM , CherylCartwright wrote: = = ---------- Forwarded message --------- From: Cheryl Cartwright Date: Fri, Aug 30, 2024 at 12:32=E2=80=AFPM Subject: Re: = Cheryl Cartwright To: Mark Warner Cc: Timothy Th= omas , Liz Hamilton = = Hi Mark, = Liz Hamilton needs some additional=C2=A0area codes added to her 8x8. We = are looking for Vancouver (778) and Calgary (403) You may want to add Win= nipeg as well (204)=C2=A0 = She has Toronto already.=C2=A0 = = Thanks in advance, = = Cheryl=C2=A0 = = = On Wed, Jul 3, 2024 at 12:43=E2=80=AFPM Mark Warner wrote: = = = Cheryl, = -=C2=A0 On your 8x8 app, please select your picture/initials in the=C2=A0= upper left corner = -=C2=A0 Locate Caller ID.=C2=A0 You will see a dropdown box there.=C2=A0= All the area codes/numbers you can use for outgoing CallerID should=C2=A0= be listed there. = = Setting up 8x8 voicemail using the 8x8 voicemail app container:=C2=A0=C2= =A0https://www.youtube.com/watch?v=3D_dub0XtO3gU = The 8x8 app shown in the=C2=A0videos is an older revision so yours will = look slightly different, but all the instructions apply. = You'll need a headset or microphone/speaker on your PC = = Setting up 8x8 voicemail using the "touch tone" method: = - Using your 8x8 app,=C2=A0 do the following (you'll need a headset or m= icrophone/speaker on you PC): = = - Enter 555 and call = - Once connected, select the Keypad icon to use touch tones = = = = = - Default voicemail passcode:=C2=A0 134679 = = - Press 2 = - Press 1 to record First and Last Name = - Press 2 to record your Internal Greeting = - Press 3 to record your External Greeting = = Follow the guided instructions to create, edit, record your greetings = = Thanks, = Mark Warner = = = On Wed, Jul 3, 2024 at 10:00=E2=80=AFAM Timothy Thomas w= rote: = = = Cheryl says she doesn't see the call out numbers in 8x8, can you connect= with her please. = Also Cheryl needs to set up her voicemail, please send her the instructi= ons on how to do this. = = Thanks Mark! = = = On Wed, Jul 3, 2024 at 10:59=E2=80=AFAM Mark Warner wrote: = = = Yes, this was completed via ticket 832135 on 12JUN2024.=C2=A0 I'll reply= to the ticket so you can see the update. = = On Wed, Jul 3, 2024 at 9:53=E2=80=AFAM Timothy Thomas wr= ote: = = = Hi Mark, = Has this been completed? It's very urgent.=C2=A0 = = = = = On Wed, Jun 12, 2024 at 12:12=E2=80=AFPM Mark Warner wrote: = = = Sorry for the delay.=C2=A0 I just ran across this.=C2=A0 I get a bazilli= on emails a day and it was buried a bit deep.=C2=A0 I am going to convert= this email request=C2=A0into a ticket and get to it as soon as I can. = Thanks! = = = On Tue, Jun 11, 2024 at 4:05=E2=80=AFPM Timothy Thomas w= rote: = = = Hi Mark, = I never heard back from 8x8 support. Can you assist wi