Re: Barb Vaughans

From
Ali Malik <ali.malik@thekey.com>
To
Timothy Thomas <tt@thekey.com>
Date
2022-12-29 13:47:49
Folder
INBOX
--0000000000009b02c305f0fbecaa Content-Type: text/plain; charset="UTF-8" Hi Tim, I just talked to Lindsey and she mentioned that this client is always delayed and needed to be told multiple times to send payment on time. I just reviewed and reconciled and they right now owe $8169.00 disregard email above, they sent a check in Oct 15th and now one in Dec 15th, nothing in between. I will wait for Dennis to let me know if we received any more checks , if not I will call the client to get them to convert to PAD immediately if they want to continue service. thank you, On Thu, Dec 29, 2022 at 1:40 PM Timothy Thomas wrote: > Brian tried to do that but they haven't filled out the paperwork...we > really need to threaten to pull service. Let me know what Dennis says > before you reach out to them. thanks > > On Thu, Dec 29, 2022 at 1:37 PM Ali Malik wrote: > >> I'm going to check with Dennis if there are any cheques received after >> the last one. >> >> We should get them off of cheques atleast. Let us reach out and let the >> client know we cannot accept cheques and to provide PAD in order to >> continue, because we will always have this problem if this client stays on >> cheque as payment method. >> I will make some time to call the client and provide you with an update. >> >> thank you, >> >> On Thu, Dec 29, 2022 at 1:33 PM Timothy Thomas wrote: >> >>> Ok, please do so asap as we need to get them up to date or suspend >>> service. thanks! >>> >>> On Thu, Dec 29, 2022 at 1:31 PM Ali Malik wrote: >>> >>>> Hi Tim, >>>> >>>> We recently received a cheque in which Dennis deposited for about >>>> $2,522.99 from Barb, I still need to reconcile it in clearcare. >>>> In the clear care system, there seems to be an older balance of >>>> $4,991.24 which I cannot find what it's for, I went so far as 2019 and >>>> still no invoices. >>>> So essentially right now what's outstanding from client is $10691.99 - >>>> $4,991.24(old balance cannot locate) = $5,700.75 and then minus what we >>>> recently deposited =$5700.75-$2522.99= *$3,177.76* >>>> I will have to connect with Lindsey and find out what the 4k carry over >>>> is from. >>>> >>>> IDDATECLIENTPAYERAMOUNTOUTSTANDINGRUNNING BALANCE >>>> 5374 >>>> >>>> I >>>> >>>> 12/15/2022 Vaughan, Barb >>>> Chepil, >>>> Devora "Dev" >>>> $1,683.00 $1,683.00 $10,691.99 >>>> 5333 >>>> >>>> I >>>> >>>> 11/30/2022 Vaughan, Barb >>>> Chepil, >>>> Devora "Dev" >>>> $1,600.50 $1,600.50 $9,008.99 >>>> 5289 >>>> >>>> I >>>> >>>> 11/15/2022 Vaughan, Barb >>>> Chepil, >>>> Devora "Dev" >>>> $1,881.00 $1,881.00 $7,408.49 >>>> 5243 >>>> >>>> I >>>> >>>> 10/31/2022 Vaughan, Barb >>>> Chepil, >>>> Devora "Dev" >>>> $2,359.50 $2,359.50 $10,518.74 >>>> 5197 >>>> >>>> I >>>> >>>> 10/16/2022 Vaughan, Barb >>>> Chepil, >>>> Devora "Dev" >>>> $841.50 $841.50 $8,159.24 >>>> 5154 >>>> >>>> I >>>> >>>> 09/30/2022 Vaughan, Barb >>>> Chepil, >>>> Devora "Dev" >>>> $198.00 $198.00 $7,317.74 >>>> 5106 >>>> >>>> I >>>> <https://hcawin