--000000000000c4ab550620bed939 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thank you, *Abby Cnossen* Manager of Quality and Service Call or text: 616-271-8243 TheKey.com On Wed, Aug 28, 2024 at 8:58=E2=80=AFAM Timothy Thomas wrot= e: > Hi Abby, > > Thanks for sharing. I've booked some time for us tomorrow to review this > and also discuss the upcoming changes to on-call. I met with the GMs > yesterday and I have some thoughts. > > Talk soon, > Tim > > On Tue, Aug 27, 2024 at 12:26=E2=80=AFPM Abby Cnossen (via Google Forms) = drive-shares-dm-noreply@google.com> wrote: > >> Abby Cnossen shared a form >> [image: Header profile photo] >> Abby Cnossen (acnossen@thekey.com) has invited you to *edit* the >> following form: >> Hello Tim, >> >> I am utilizing the following form to collect and analyze data related to >> our Service Level Agreement (SLA) for new clients. This is a recent chan= ge >> and therefore I currently have data for Michigan starts only. >> Quality Metrics Review >> >> >> >> Open >> >> Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA >> >> You have received this email because acnossen@thekey.com shared a file >> or folder located in Google Drive with you. [image: Google] >> >> > --000000000000c4ab550620bed939 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thank you, Ab= by Cnossen Manager of Quality and Service Call or text: = 616-271-8243 TheKey.com On = Wed, Aug 28, 2024 at 8:58=E2=80=AFAM Timothy Thomas < tt@thekey.com > wrote: Hi Abby,=C2=A0 Thanks for sharing. I've b= ooked some time for us tomorrow to review this and also discuss the upcomin= g changes to on-call. I met with the GMs yesterday and I have some thoughts= . Talk soon, Tim On Tue, Aug 27, 20= 24 at 12:26=E2=80=AFPM Abby Cnossen (via Google Forms) < drive-shares-dm-nor= eply@google.com > wrote: <td style=3D"paddi=