--000000000000be940a05f0472293 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Cheryl, I had sent an email to Lisa in regards to this a few weeks ago with a screenshot showing there was an issue with her email but it was fixed and she should have received all invoices. In addition, prior to the email issue she was still delayed on payment as we were receiving payment for invoices 3 weeks prior. I'm forwarding you the email I sent her asking if the email issue was fixed just for reference. Going forward, I will speak to Lisa to ensure that she is receiving invoices weekly and that payment is being sent weekly. thank you, On Tue, Dec 20, 2022 at 1:57 PM Cheryl Cartwright wrote: > This is the text message from Lisa. Not sure why all of a sudden her emai= l > wouldn=E2=80=99t work. She has been a client forever. > > I sent the payment every week until I didn't receive my invoices for 5 > weeks. So I have caught up on the payments as of yesterday except for De= c > 14th Inv 16358. Ali had told me that my email was blocked on your end s= o > I hadn't received bills in several weeks. I do pay them weekly when I ha= ve > the bills, please have Ali confirm that before he stopped sending me the > bills weekly, I paid weekly. > > On Tue, Dec 20, 2022 at 1:49 PM Cheryl Cartwright > wrote: > >> Hi Ali, >> >> Mary is the client. She would not be the appropriate person to speak >> with. I have already spoken with her daughter Lisa about switching over. >> She is getting back to me. I=E2=80=99ll let you know. >> >> Cheryl >> >> On Tue, Dec 20, 2022 at 1:07 PM Ali Malik wrote: >> >>> Yes, even if she did send 4 etransfers, there are still another 4 >>> invoices outstanding. She needs to pay weekly or we cannot accept >>> etransfers going forward. >>> >>> I can speak to Mary if you would like. >>> >>> thank you Cheryl, >>> >>> On Tue, Dec 20, 2022 at 1:05 PM Cheryl Cartwright >> ccartwright@thekey.com> wrote: >>> >>>> Lisa (Mary Bulmer's daughter) says she has sent 4 e-transfers and >>>> hasn't fallen behind. Can you please double check this? >>>> >>>> On Tue, Dec 20, 2022 at 1:01 PM Cheryl Cartwright >>> ccartwright@thekey.com> wrote: >>>> >>>>> Tim sent me an AR for Mary Bulmer today. That's super weird, I can ge= t >>>>> you payment today. >>>>> >>>>> -C >>>>> >>>>> -- >>>>> *Cheryl Cartwright* >>>>> *Regional, Client Success, Canada * >>>>> Home Care Assistance >>>>> Office: 416-488-8777 >>>>> Toronto, ON (EST) >>>>> torontohomecareassistance.ca >>>>> >>>>> --- >>>>> Read Our Testimonials >>>>> Join Our Newsletter >>>>> >>>>> We Are Hiring! >>>>> >>>>> Champions of Longevity >>>>> ccartwright@homecareassistance.com >>>>> >>>> >>>> >>>> -- >>>> *Cheryl Cartwright* >>>> *Regional, Client Success, Canada * >>>> Home Care Assistance >>>> Office: 416-488-8777 >>>> Toronto, ON (EST) >>>> torontohomecareassistance.ca >>>> >>>> --- >>>> Read Our Testimonials >>>> Join Our Newsletter >>>> >>>> We Are Hiring! >>>> >>>> Champions