----==_mimepart_650b2ee0900ef_1c92ac0c4bf609417154576 Content-Type: multipart/alternative; boundary="--==_mimepart_650b2ee08fd48_1c92ac0c4bf60941715443e"; charset=UTF-8 Content-Transfer-Encoding: 7bit ----==_mimepart_650b2ee08fd48_1c92ac0c4bf60941715443e Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Tim, please see attached, please let us know what else we can assist = with. Thank you! Lito Delapena Help Desk Manager Billing@thekey.c= om 866-226-1702 = = On Wed, 20 Sep at 1:37 PM , Timothy Thomas = wrote: Sumira has provided me with the information,= you can disregard my request, thank you! = = = On Wed, Sep 20, 2023 at 1:24=E2=80=AFPM Lito Delapena wrote: = = = = = HI Tim, = = I have been attempting to access the Montreal QB via Splashtop and have = been unable to log in due to too many people logged in at the same time, = Sumira and i have reached out to IT so they can take a look. = = =C2=A0We can provide you the information requested once we gain access t= o QB. = = Thank you, = = = = Lito Delapena = Help Desk Manager = Billing@thekey.com = 866-226-1702 = = = = = = On Wed, 20 Sep at 1:17 PM , Timothy Thomas wrote: Hi ada, = = Kelly called me and she is concerned her Visa card has been compromised = and is being double charged. Could you please send me the information she= has requested asap so I can review prior to responding to her? = = Thanks = Tim = = = = = On Wed, Sep 20, 2023 at 11:44=E2=80=AFAM Ada Colletta wrote: = = = = = Hi Kelly, = Thank you for your email, per our conversation I will request for a stat= ement 2023 of the payment history for services rendered 01/01/23 to 09/20= /23 = = Thank you, = = = = Ada Colletta = Billing Help Desk = Billing@thekey.com = 866-226-1702 = = = = = = = = = = = = = = = = = = = = = = -- = = = = Timothy Thomas = Head of Canada Division = Home Care Assistance = Office: 514-907-5065 Fax: 514-221-4265 = = = = = 4464 Ste Catherine West Westmount, QC, H3Z1R7 HomeCareAssistanceMontreal.= ca = --- = Read Our Testimonials = = = We Are Hiring! = = = = Champions of Longevity ----==_mimepart_650b2ee08fd48_1c92ac0c4bf60941715443e Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Tim, please see attached, please let us know w= hat else we can assist with. Thank you! Lito Delapena Help Desk Manager Billing@thekey.com 866-226-1702 On Wed, 20 Sep at 1:37 PM , Timothy Thomas &= lt;tt@homecareassistance.com> wrote: Sumira has provided me with = the information, you can disregard my request, thank you! On Wed, Sep 20, 2023 at 1:24=E2=80=AFPM Lito Delapena < billing@thekey.com >= wrote: HI Tim, <